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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7253)

Helped me achieve what I wanted to do

1
Helped me achieve what I wanted to do Reviewed on: 26th April 2024
David Hamilton 's avatar
David Hamilton

In a blessed relief from the last few years, talk of...

5
In a blessed relief from the last few years, talk of Covid has finally dissipated. However, public health concerns have been replaced by economic pessimism, continued supply chain concerns, cyber risks, global conflict, activism around climate change and the rise of generative AI. In last year's review we said: "With the war in Ukraine and increasing economic headwinds vexing global policymakers, economic volatility promises to be the "new normal" in 2023." Sorry to say, that prediction has come true. A key theme from our business-line articles and updates from our Global Access partner firms is that of the impact caused by economic difficulties around the world. Many jurisdictions (not least in the UK) have faced high levels of inflation and raised interest rates, causing significant claims inflation – both in terms of increased claim costs and anticipated claim volumes. A further symptom of these global economic problems is rising insolvency rates. In England and Wales, the last two quarters of 2023 saw the highest number of corporate insolvencies in over a decade, with this trend looking likely to continue in 2024. As ever, higher insolvency rates means a greater risk of insurance policies being called upon across a variety of business lines. Furthermore, following a number of isolated bank failures in 2023, will 2024 see a slow burning and more widescale banking crisis develop? Many articles discuss extreme weather events impacting various regions. These events, previously discussed in our Reviews as "extreme", are now virtually commonplace, leading to more discussion around how the insurance market and governments can work together to manage and mitigate the damage they cause. It is unsurprising, then, that ESG continues to be a hot topic, but the desire to gain competitive advantage through demonstration of ESG credentials has been met with an increased focus from those keen to ensure positive ESG claims stand up to scrutiny. You can read about regulatory proceedings brought over allegations of greenwashing as well as claims from advocacy groups, including shareholder derivative actions against directors and officers for breach of fiduciary duty and violation of securities law. (Or, conversely, of claims against companies and directors accused of ignoring profit at the expense of ESG.) Of course, 2023 has in many respects been the year of generative AI. Nevertheless, whilst ChatGPT's rise has been little short of meteoric, it seems likely that 2024 will see a bigger impact for the insurance market, not only with increased use of AI by insurers themselves but also among insured businesses, giving rise to new risks for the market to anticipate, assess and respond to. AI is also expected to be used in both perpetrating and defending against cyber-attacks, which continue to occur at record levels internationally. The European Commission has been the first to propose regulation of AI, but this is just the latest in a seemingly relentless drive for more regulation across many sectors. (For example, in the UK, the introduction of the FCA's "Consumer Duty" and the Economic Crime and Corporate Transparency Act 2023.) You can find further detail about all these issues, and more, on a sector-by-sector basis below. You can also see international highlights by jurisdiction, with contributions from our Global Access partner firms. Or, of course, you can simply download the whole Review in full and enjoy it at your leisure! As always, developing areas of risk offer both threats and opportunities for the insurance market, and RPC and all the Global Access firms look forward to working with you to mitigate the former and to take advantage of the latter in 2024. Reviewed on: 26th April 2024
Dan bobeica 's avatar
Dan bobeica

Speedy friendly service, great customer experience.

5
Speedy friendly service, great customer experience. Reviewed on: 26th April 2024
Laura S's avatar
Laura S

Used twice and can’t fault their service

5
Used twice and can’t fault their service Reviewed on: 26th April 2024
George M's avatar
George M

Great customer service and very happy they have help...

5
Great customer service and very happy they have helped me out alot. They gave me the chance to get my first car and I love it so much its helped me in life and it all thanks to first response finance. Thank you so much for the help. Reviewed on: 26th April 2024
Lewis p's avatar
Lewis p

Very helpful as this was the first time in using thi...

5
Very helpful as this was the first time in using this service Reviewed on: 26th April 2024
Andrew R's avatar
Andrew R

Friendly and professional never had any issues

5
Friendly and professional never had any issues Reviewed on: 26th April 2024
andrewsimmons293@gmail.com's avatar
[email protected]

Excellent service from start to finish very easy and...

5
Excellent service from start to finish very easy and quick. Would definitely recommend. Reviewed on: 26th April 2024
June H's avatar
June H

Being very helpful since day one.

5
Being very helpful since day one. Reviewed on: 26th April 2024
Philip M's avatar
Philip M

First Response was there for me to help me get on th...

5
First Response was there for me to help me get on the road Reviewed on: 26th April 2024
Mark Pearce 's avatar
Mark Pearce

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