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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service and staff

Excellent service and staff plus good advice and finance for my car Reviewed on: 25th April 2024

Customer service always extremely friendly and helpful!

Customer service always extremely friendly and helpful! Very quick responses on finance would recommend to all friends and family. Reviewed on: 25th April 2024

Good customer service and great finance options

Good customer service and great finance options Reviewed on: 25th April 2024

3rd car I've had on finance, no issues great company...

3rd car I've had on finance, no issues great company Reviewed on: 25th April 2024

The best experience

I am on my 2nd contract and will continue to collaborate in the future. Reviewed on: 25th April 2024

Friendly customer service, simple finance

Friendly customer service, simple finance Reviewed on: 25th April 2024

Always there when I need them

Always helpful and quick to respond Reviewed on: 25th April 2024

Staff are always very helpful and polite.

Staff are always very helpful and polite. Reviewed on: 25th April 2024

Excellent Team, great communication between myself,...

Excellent Team, great communication between myself, First Response and the dealership. Definitely want to come back to upgrade the vehicle when my finance is up. Reviewed on: 25th April 2024

Quick and easy , excellent service

Quick and easy , excellent service Reviewed on: 25th April 2024

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