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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Couldn't have been simpler or quicker.

Couldn't have been simpler or quicker. No issues and everything person we spoke to was very helpful and genuinely seemed to want to help. Easy to submit required documents and got regular updates . Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Great service

The application was quick and easy, I had a decision within minutes. The agent I spoke with during the application was understanding of my situation and he talked me through the whole process. He was very knowledgeable and answered any questions I had. Great service overall. Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Helped me get the car i needed for my family.

Helped me get the car i needed for my family. Was fast and quick Reviewed on: 6th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 8th June 2026

Went the extra mile to help an source a bike...

Went the extra mile to help an source a bike Reviewed on: 6th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 8th June 2026

Anytime ive called or had a problem , your staff wer...

Anytime ive called or had a problem , your staff were very proffesional and polite . They listen to what you have to say and help find a solution to help the customer and ease any worries they have . All round a fantastic company Reviewed on: 6th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 8th June 2026

Good company, perlite when talking to them.

Good company, perlite when talking to them. Help the best they can with any problems. Reviewed on: 6th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 8th June 2026

Very good to deal with and keep me updated on my pol...

Very good to deal with and keep me updated on my policy Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Customer Service

Excellent customer service when I requested finance for a new vehicle. They were very helpful, professional and couldn't be more accommodating. Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Very kind, helpful and understanding!

Very kind, helpful and understanding! 100% recommend to friends and family Reviewed on: 6th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 8th June 2026

Well I have just got my second car with first respon...

Well I have just got my second car with first response and just like my first car I got very helpful very friendly easy to talk to like I say I have just got my second car through yous and this time yous gave me me more then I got accepted for as I couldn't get the car I wanted so yous gave me more after I spoke to yous so thank yous for that as that helped me get the car I wanted but I have never had any issues with yous yous have always been great to be with and I am glad yous helped me again to get my second car and to still be with yous Reviewed on: 6th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 8th June 2026

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Couldn't have been simpler or quicker.

Great service

Helped me get the car i needed for my family.

Went the extra mile to help an source a bike...

Anytime ive called or had a problem , your staff wer...

Good company, perlite when talking to them.

Very good to deal with and keep me updated on my pol...

Customer Service

Very kind, helpful and understanding!

Well I have just got my second car with first respon...

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