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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Was honest easy to use and to speak to

Was honest easy to use and to speak to Reviewed on: 21st April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 28th April 2025

Great Company

Financed 2 cars with first response finance when all other lenders said no Reviewed on: 21st April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 28th April 2025

Satisfactory purchase of my car with affordable paym...

Satisfactory purchase of my car with affordable payment Reviewed on: 2nd March 2025

Reply from First Response Finance Thank you Suz, we’re happy that we could help you! Response date: 18th March 2025

Best in class

First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none with remarkable customer service and keen rates. Reviewed on: 23rd August 2024

Reply from First Response Finance We’re happy that we could help you! Thank you for the five-star review! Response date: 23rd August 2024

Simply brilliant!

Simply brilliant! Wish all companies could display such a great customer service ethic. Reviewed on: 9th August 2024

Reply from First Response Finance Thank you for the five-star review Matt! Response date: 12th August 2024

Every time I've contacted you everything has been so...

Every time I've contacted you everything has been sorted there and then Reviewed on: 19th July 2024

Reply from First Response Finance Thank you for the five-star review Arthur! Response date: 22nd July 2024

Great service, easy to finance with first response.

Great service, easy to finance with first response. Reviewed on: 8th July 2024

Reply from First Response Finance Thank you for the five-star review Mohmad! Response date: 15th July 2024

Excellent service, quick, reliable and all done with...

Excellent service, quick, reliable and all done within an hour Reviewed on: 3rd July 2024

Reply from First Response Finance Thank you for the five-star review! Response date: 15th July 2024

No issues !

No issues ! No hassle ! No stress ! Reviewed on: 2nd July 2024

Reply from First Response Finance Thank you for the five-star review Jodie! Response date: 15th July 2024

Very helpful friendly staff, helped out a couple of...

Very helpful friendly staff, helped out a couple of times with bike loans that no one else would. Not crazy rates either . Reviewed on: 27th June 2024

Reply from First Response Finance Thank you for the five-star review! It's great to see that you're a returning customer of ours. Response date: 15th July 2024

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