Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (6931)

When no one else wanted to know.

5
When no one else wanted to know, First Response took time to work out a finance package suited for me. It's been plain sailing since then and I'd use them again in a heartbeat. Reviewed on: 25th April 2024

Good company quick decision.

5
Very helpful when I wanted to changes the agreement from four to five years Reviewed on: 25th April 2024

I have been a first response customer for almost 10...

5
I have been a first response customer for almost 10 years and honestly these guys have gone above and beyond everytime I now consider myself a first response customer for life anything I've asked they have more than delivered staff act more like family than an employee Reviewed on: 25th April 2024

Great customer service and always very helpful

5
Great customer service and always very helpful Reviewed on: 25th April 2024

I have used first response for several years and the...

5
I have used first response for several years and they have been really helpful, friendly and quick. I would recommend them. Reviewed on: 25th April 2024

Very good helped me out helped me throughout the pro...

5
Very good helped me out helped me throughout the process Reviewed on: 25th April 2024

Very good finance company they advise is absolutely...

5
Very good finance company they advise is absolutely brilliant I listened to them waited for the one year of having a bike off them so I had positive collateral with them, which made it easier for me to get the Biker wanted Reviewed on: 25th April 2024

easy and fast to do Financial with them

5
Really easy to do easy and fast to do Financial with them Reviewed on: 25th April 2024

A bit of give and take....

4
Good company, only downfall I find, is 1. U cant change ur payment date if u need too without affecting ur credit file, and 2. The fact that if a payment falls on a weekend they always want to take it early (every other company take it on the next monday)... so they expect us to be be flexible with our payments to suit them, but not if it suits us to alter it for any reason... Reviewed on: 25th April 2024

Everything was perfect no hassle or stress

5
Everything was perfect no hassle or stress Reviewed on: 25th April 2024

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review