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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Absolutely amazing customer service.

After a non fault accident wrote my car off, first response had a new agreement approved, ready and waiting for as soon as the other persons insurance paid the claim. I drove my new car away the next day after they paid the dealership within minutes after I confirmed I was happy with it. With 2 disabled children this was a massive weight my mind in an already stressful situation. Cannot recommend them enough. Reviewed on: 5th March 2024

Grate company to work with I have been doing deals w...

Grate company to work with I have been doing deals with this for several vehicles Reviewed on: 5th March 2024

Brilliant customer service

Wish they send me chocolate this year as well over Easter. But it's fine may be next year. Apr could be lower but they definitely there to help people with lower credit scores Reviewed on: 15th August 2023

Fantastic service and highly recommended

First response finance were the first I'd chosen as they had great reviews and and were highly impressed with the product I received from them easy and efficient response from start to finish.. Reviewed on: 11th August 2023

Amazing staff

Financing my car was so easy with first response finance good customer service and support polite and understanding staff Reviewed on: 11th August 2023

Above and beyond excellent

What can I say apart that these are my goto finance as 3rd time using them and never had an issues and always more than happy to help. On top of all the so easy and quick to get through to am actual human when you need to. Do not pass them by. Reviewed on: 11th August 2023

Best of the best

Customer service that is second to none. Reviewed on: 1st August 2023

Great support

First response have been amazing helping me with my car finance. Very supportive and always there when I have needed them. Reviewed on: 25th July 2023

Amazing perfect

The Best. Can’t ask for anymore. Always there if needed help. Reviewed on: 25th July 2023

10/10

best company out there, super helpful and easy to get when you need them! very friendly and easy to deal with 10/10 Reviewed on: 25th July 2023

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