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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7253)

What a great company..

5
I never had a problem with first response even when I have they've been the first people to contact and they've asked me to explain and they've helped me through all the steps right throughout and solved my problems. So yes, I'd recommend time and time again. Reviewed on: 25th April 2024

I had mistakenly opened a few quotes and was at the...

5
I had mistakenly opened a few quotes and was at the dealership using a wrong one and the lady sorted it immediately for me so no delay on purchasing my new car! Reviewed on: 25th April 2024

Best customer service I’ve received and they was ver...

5
Best customer service I’ve received and they was very understanding after my car was stolen. Helped me get a new car very quickly Reviewed on: 25th April 2024

Real people no computer simulations here!

5
Real people with real decisions, totally happy I’ve had two bikes fjnanced with them and super helpful and easy . Next time I will also go with them . Reviewed on: 25th April 2024

Fantastic service

5
Fantastic service and very friendly staff Reviewed on: 25th April 2024

Always had great customer service

5
Always had great customer service Reviewed on: 25th April 2024

Fantastic people always helpful and polite

5
Fantastic people always helpful and polite Reviewed on: 25th April 2024

Fantastic service all round, made easy with the exce...

5
Fantastic service all round, made easy with the excellent staff Reviewed on: 25th April 2024

I had a excellent experience with first response.

5
I had a excellent experience with first response. From the initial application which was easy and straightforward, to the actual purchasing of my car. Couldn't recommend them highly enough. Reviewed on: 25th April 2024

2nd agreement...seemless

5
I needed a new finance deal after my car i had through them, they sorted it it out pretty quickly...dealt with the sale of the car etc and got me a great deal on a new agreement Reviewed on: 25th April 2024

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review