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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

The most understanding an trustworthy

I’ve received the best experience from this company they have been so supportive throughout an would recommend to anyone thank you Reviewed on: 11th August 2022

5 star

5 star company giving you options on how to pay, very helpful would recommend to family and friends Reviewed on: 11th August 2022

Bike finance

Very easy to deal with and very fair and understanding Reviewed on: 11th August 2022

Fast and easy

I don't have the best credit record. But First response made it easy for me to get a new car and it was a very speedy process to. Thank you Reviewed on: 11th August 2022

Great

Very good experience for me, all of the advisors from the team are very keen to help me with the application and explain the process very well and also very kind all the time are star's. Thank you so much. Reviewed on: 11th August 2022

Very good

They are very friendly and helpful Reviewed on: 11th August 2022

Really good service

Really good service, more that happy to help when things get a bit tricky with not so helpful dealers. Reviewed on: 11th August 2022

Car loans made simple

Friendly and easy to apply on line. Quick decision.highly recommended and repayments that suit your budget Reviewed on: 11th August 2022

Service

Absolutely brilliant service very helpful, very friendly would highly recommend which I already have to friends and family. Reviewed on: 11th August 2022

Fantastic company

Really good customer service with friendly staff would definitely recommend and will be using them again in the future Reviewed on: 11th August 2022

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