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First Response Finance: Car finance reviews

4.87
Based on 8,000 reviews, last reviewed 28th Jul 2026
166% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026
Diane N's avatar
Diane N

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy, quick and efficient service

5
Very quick and easy process, helped me out with my first finance and continued to use them simply because there hassle free Reviewed on: 6th June 2024

Supportive & Helpful Company

5
First Response has been so excellent with supporting me getting a finance deal for my first car. Without their support, which was rejected by many other finance companies, my physical health and happiness wouldnt have improved as greatly as it has now I am able to drive my own car. Reviewed on: 6th June 2024

This will be the third vechicle I have had with firs...

5
This will be the third vechicle I have had with first response , and I highly recommend , never a issue and are very supportive I’m self employed and never thought I would be eligible for finance and first response really made it easy for me wouldn’t go any were else Reviewed on: 6th June 2024

Had a great experience with first response finance

5
Had a great experience with first response finance when I first brought my car, they were so lovely and kind over the phone, they reassured me everything was going to be okay and they made everything work brilliant for me, Reviewed on: 6th June 2024

Easy and hassle free service.

5
Easy and hassle free service. Got the loan easily no need to keep thinking about repayments, easily available schedule to see on the website to know when and how much money is due. Reviewed on: 6th June 2024

Can't beat 'em

5
You have me the chance to obtain car finance when my last provider refused me..And I have a car that I love..with the room I need for my children Reviewed on: 6th June 2024

Couldn't fault it at all.

5
Couldn't fault it at all. From start to finish was perfect Reviewed on: 6th June 2024

Very prompt , attentive staff and easy to understand...

5
Very prompt , attentive staff and easy to understand the way company work Reviewed on: 6th June 2024

Very good service thank you for helping me

5
Very good service thank you for helping me Reviewed on: 6th June 2024

First time financing a car and First response financ...

5
First time financing a car and First response finance made the whole experience very straight forward, they told me everything and gave me a lot of details. If I’ve ever needed help or had a query about my car finance they have been excellent and they’ve always managed to get me the help or facts I need. So happy with them and I’ve been recommending them to my friends and family since I started my car finance over a year ago! Reviewed on: 6th June 2024