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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service

I have just recently upgraded my car with first response after being a customer for a couple of years. Could do everything through the website. Very friendly when dealing with them on the phone. Highly recommend them Reviewed on: 11th August 2022

Great Service.

As per above.... Straight forward to apply, great communication with updates for every stage. I really would be more than happy to refer anyone to First Response Finance! Reviewed on: 11th August 2022

Great company

My husband previously used this company and recommended me to it when I got my first car. It’s a brilliant company easy to deal with quick response times and always keep me up to date. Reviewed on: 11th August 2022

Very helpful company

I found first response finance very pleasant to deal with. There responses to my questions were very prompt and to the point. They sorted everything out very quickly and efficiently. Overall a very helpful company. Reviewed on: 11th August 2022

Car finance

I got car finance from first response finance With bad credit Very easy and made my day Reviewed on: 11th August 2022

Very helpful

Can not fault them very good for my business I would definitely recommend them to who everyone Reviewed on: 11th August 2022

Good customer service

Good communication. Staff informed me all through. Reviewed on: 11th August 2022

best iv ever used.

most pleasant and helpful company I've ever used, i have used this comoany many many yrs and couldn't be happier.they make it all so simple.. Reviewed on: 11th August 2022

Always very helpful not complicated

Used first response for many years and we are still using them now always been fair and helpful with us Reviewed on: 11th August 2022

Great for car finance

First response as been brilliant, I've had 3 cars with them . They are friendly and very helpful, quick and very good to deal with . Reviewed on: 11th August 2022

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