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First Response Finance: Car finance reviews

4.87
Based on 8,000 reviews, last reviewed 28th Jul 2026
166% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026
Diane N's avatar
Diane N

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very fast and friendly

5
Very fast and friendly nice to deal with and smooth all the way process was completed and vehicle was ready within an hour Reviewed on: 6th June 2024

Amazing service

5
Great customer service, never left on hold for hour and always able to answer any questions when I’ve called definitely best finance company I’ve been with Reviewed on: 6th June 2024

Car finance

5
Very easy applying and all done on line fast and easy process any problems you have you just sign in and get it sorted Reviewed on: 6th June 2024

Very helpful and lovey people couldn’t do anything m...

5
Very helpful and lovey people couldn’t do anything more to help me and explain everything clearly Reviewed on: 6th June 2024

excellent customer service.

5
excellent customer service. If I needed to know about a finance quarries they were very excellent to give the answer's to them. Reviewed on: 6th June 2024

Amazing experience quick response

5
Amazing experience quick response Reviewed on: 6th June 2024

Money grabbers

1
Thay do they best to get more money out of you when you give a bike back. They expect in to be in brand new. When you buy second hand. I'm taking them to court Reviewed on: 6th June 2024

Had a good experience while getting my car with no i...

5
Had a good experience while getting my car with no issues Reviewed on: 6th June 2024

Didn’t take long at all and was in my new car!

5
Didn’t take long at all and was in my new car! Reviewed on: 6th June 2024

Really helpful when setting up and quick process

5
Really helpful when setting up and quick process Reviewed on: 6th June 2024