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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very smooth and a very helpful customer service team...

Very smooth and a very helpful customer service team, the gentleman i dealt with was very helpf Reviewed on: 6th June 2024

I have used first response for and my experience has...

I have used first response for and my experience has always been straight forward Reviewed on: 6th June 2024

Absolutely amazing customer service

Absolutely amazing customer service Reviewed on: 6th June 2024

Great service, very helpful indeed

Great service, very helpful indeed Reviewed on: 6th June 2024

Got excepted in minutes for my car loan with no prob...

Got excepted in minutes for my car loan with no problems Reviewed on: 6th June 2024

It's been fantastic .

It's been fantastic . Very quick approval and a fair Apr rate based on my credit score Reviewed on: 6th June 2024

Been a customer for years having cars and motorcycle...

Been a customer for years having cars and motorcycles with you. Always happy to help and easy to deal with. Reviewed on: 6th June 2024

Excellent customer service, informative and helpful...

Excellent customer service, informative and helpful staff and a great team Reviewed on: 6th June 2024

Excellence

So easily to engage with, made the process so simple and took the stress away Reviewed on: 6th June 2024

Very helpful and welcoming and polite on the phone a...

Very helpful and welcoming and polite on the phone and more than happy to support. Reviewed on: 6th June 2024

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