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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great service

5
First response was very good for me .. applied online for the finance on my bike and received a phone call the very next day. The gentleman on the phone was very helpful and helped me with what I had todo next on the to complete the application. I would and have recommended friends and family to use first Responce Reviewed on: 11th August 2022
Ryan Darkins's avatar
Ryan Darkins

Brilliant service

5
Got a car on finance from these guys and never had any issues and always received brilliant service Reviewed on: 11th August 2022
Bradley Gore's avatar
Bradley Gore

helpful

5
Very happy with company they helped me loads an very grateful an explained everything to me Reviewed on: 11th August 2022
Sabrina Todd's avatar
Sabrina Todd

Fair, thorough and without surprise charges!

5
After a very thought process I was trusted with a finance that changed my life! They are highly professional and very friendly while also being through with the questionnaire and evidence requested. No surprises at the end of the month and they contact you monthly with small bill date reminders. Could not have asked for more! They have been flawless so far! Reviewed on: 11th August 2022
Yannick-Jo Baptista D'Alva's avatar
Yannick-Jo Baptista D'Alva

Excellent customer service!!

5
Fantastic help and support from start to finish they kept in touch with me throughout by call, text and email. Highly recommended customer advisors who are happy to help in any way possible! Thank you so much. Reviewed on: 11th August 2022
Paul Davies's avatar
Paul Davies

Would definitely recommend

5
I have had two lots of finance from this company, both times the customer service was great, made the hole experience easy and less stressful. Reviewed on: 11th August 2022
james graham's avatar
james graham

They do help

5
Was strugglei g to find a car on finance these did it for me no hassle process pick the car set the terms pick car up next day was swift was good experience all round Reviewed on: 11th August 2022
Madden R Nick's avatar
Madden R Nick

Execellent service

5
Good service listens attentively Reviewed on: 11th August 2022
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[email protected]

Review

4
Like very friendly and happy with the service Reviewed on: 11th August 2022
Julianalan79@gmail.com's avatar
[email protected]

Great service

5
Great service and very easy to deal with and plenty of products to suit any needs Reviewed on: 11th August 2022
Tom hardiman 's avatar
Tom hardiman

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