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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I love it because they are professionals and reliable

I love it because they are professionals and reliable Reviewed on: 6th June 2024

excellent customer service

every customer service provider has been great with communication and helping me. Reviewed on: 6th June 2024

Amazing team, Flawless service provided

After years as a customer and multiple vehicles, the customer service has been unparalleled. Even during being faced with unexpected health concerns, they adapted to the issues, going above and beyond to accommodate. Reviewed on: 6th June 2024

What you want and when you want at an affordable price

I got the car I wanted in the time I wanted with a repayment I could afford and repayments just in the right time of each month for me! Reviewed on: 6th June 2024

Just a very positive experience all round.

Just a very positive experience all round. Absolutely no complaints at all. Reviewed on: 6th June 2024

I have had to loans for my cars and they have been a...

I have had to loans for my cars and they have been amazing couldn't pay one . due job so they were happy enough to change my payments so I would catch up.amd not be behind Reviewed on: 6th June 2024

Very fast approved finance and the staff were very h...

Very fast approved finance and the staff were very helpful would always recommend Reviewed on: 6th June 2024

Lovely people to talk to very helpfull Take time to...

Lovely people to talk to very helpfull Take time to answer all your questions Reviewed on: 6th June 2024

Overall very efficient.

Overall very efficient. All approved within a matter of minutes and very speedy when with the dealer Reviewed on: 6th June 2024

First response first class

Very friendly via email and telephone Reviewed on: 6th June 2024

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