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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

First Response Heroes.

I had a car mechanical nightmare on my reliable work horse, i had been considering finance for a while but was certain i would be rejected because off ccjs and i was by alot of other companies, first response finance contacted me and explained that credit history, is history and doesn't define the person you are today and they would like to get to know the customer more then the score so they can further understand the best way that they could help, it was approved with in a couple of days and i was driving away in a nice new car just a week later. Customer service has been nothing short of amazing on every occasion, they offer different payment plans to suit my needs and are always there to support if needed. Only reason is didnt get a 5* review is the price to repay on my finance was alot higher then others but i assume thats because of my ccjs, they did explain that i would be offered a better price next time if i was to keep to the repayment plan. Reviewed on: 11th August 2022

Very friendly and loads of experience

I would highly recommend them to my family and friends Reviewed on: 11th August 2022

Amazing Staff

Whenever you phone or contact First Response nothing is too much trouble for them. They have a team of exceptionally knowledgeable staff who go out of their way to make sure you get the car loan that suits your finances. First Response will always get my vote and I would not hesitate to recommend them to anyone. Reviewed on: 11th August 2022

They respond very quickly

They respond so quickly to answer any questions you may have and nice company to talk to Reviewed on: 11th August 2022

Excellent company to deal with

Excellent company to deal with . Customer service experience was exceptional. Explained everything in detail throughout the whole process. Nothing was hidden during the application process. And was very understanding and helpful when needed to change a payment date Reviewed on: 11th August 2022

Brill

Always there to help and advise and offer a brilliant service. Reviewed on: 11th August 2022

Fantastic

I have been with first response for some years now and i am on my third car financed by them.i can not fault them in any way shape or form they are fantastic they pay and get you on your way the same day you can't beat that at all.staff are all A++++ all the way start to finish. Reviewed on: 11th August 2022

Highly recommended

I would recommended them to anyone as they help you and sort you straight away to get a car on finance Reviewed on: 11th August 2022

First class company

This company went above an beyond to sort my finance pleasure to deal with Reviewed on: 11th August 2022

The were very here when I needed a car.Their finance packages was reasonable and affordable,within reach of my financial circumstances.

I felt was valued as a customer every time I called or talked to one of their team members Reviewed on: 11th August 2022

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First Response Finance: Car finance reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

First Response Heroes.

Very friendly and loads of experience

Amazing Staff

They respond very quickly

Excellent company to deal with

Brill

Fantastic

Highly recommended

First class company

The were very here when I needed a car.Their finance packages was reasonable and affordable,within reach of my financial circumstances.

Review First Response Finance: Car finance now

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