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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Amazing company and customer service

5
First response are one off the best i could not fault there staff are 100% perfessional even if u hit a bump along the way they keep u well informed and even tho there a finance company its not about the money its about the customers which is something everyone needs been with them a couple off years now and they have helped me alot even when iv struggled couldnt ask anything more verry highly reccomend these guys. Reviewed on: 11th August 2022
Matthew lawlee's avatar
Matthew lawlee

Amazing service

5
Very good company, always super helpful. Extremely happy with there customer service Reviewed on: 11th August 2022
Brian bradbury 's avatar
Brian bradbury

Easy and straight forward people

5
Folks, if your having trouble I couldn't recommend these guys enough, they helped me where others just wouldn't, my credit was in tatters but I needed a van quick, and to be honest what I pay a month was comparable to most even if my history was good! Defo be using again in 4 years time. Thanks first response Reviewed on: 11th August 2022
Lee's avatar
Lee

Great company to use

5
I've used frfs for my last 4 car finance purchases and everytime they go beyond there remit to help and make the process easy and understandable. From start to finish there very professional and the new online portal is extremely easy to use and saves time. My last car was seen on Friday evening and I collected it Monday afternoon. Brilliantly efficient company Reviewed on: 11th August 2022
Martin Fox's avatar
Martin Fox

great

5
Very helpful very quick came out with a car I wanted Reviewed on: 11th August 2022
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[email protected]

Hope for everyone

5
Was very unsure about applying yor car fiance I really needed a car as I care for my sister and elderly parents I didn't hold up much hope of being accepted,as I had some past debt it was so straightforward to apply and an delighted I was accepted and when my car broke town and had a heftey bill first response was there to help and get me back on the road again.hope for the future they helped me when I has no one else to help me . Reviewed on: 11th August 2022
Janet's avatar
Janet

Great Experience

5
Very professional company who managed to arrange finance on a modern classic car, when others couldn’t understand it’s rarity. Superb Service! Reviewed on: 11th August 2022
Mark Hayter's avatar
Mark Hayter

Exceptional customer service

4
Is more than just a finance company, its a solution making company, finding the best outcome to ease the stress of the customer to benefit the company and the individual. Its reassuring to know you can pick up the phone and speak to someone that understands you .thank you Reviewed on: 11th August 2022
Maria Goncalves's avatar
Maria Goncalves

Superb company

5
Contacted first response looking for a new car and in a matter of days I went to pick up a lovely 3series bmw, payments are affordable and you can tailor your quote to suit your financial needs. Reviewed on: 11th August 2022
stephen brock's avatar
stephen brock

Unbelievable

5
Very well company..thanks so much Reviewed on: 11th August 2022
Razvan Dinu's avatar
Razvan Dinu

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