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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very friendly and loads of experience

I would highly recommend them to my family and friends Reviewed on: 11th August 2022

Amazing Staff

Whenever you phone or contact First Response nothing is too much trouble for them. They have a team of exceptionally knowledgeable staff who go out of their way to make sure you get the car loan that suits your finances. First Response will always get my vote and I would not hesitate to recommend them to anyone. Reviewed on: 11th August 2022

They respond very quickly

They respond so quickly to answer any questions you may have and nice company to talk to Reviewed on: 11th August 2022

Excellent company to deal with

Excellent company to deal with . Customer service experience was exceptional. Explained everything in detail throughout the whole process. Nothing was hidden during the application process. And was very understanding and helpful when needed to change a payment date Reviewed on: 11th August 2022

Brill

Always there to help and advise and offer a brilliant service. Reviewed on: 11th August 2022

Fantastic

I have been with first response for some years now and i am on my third car financed by them.i can not fault them in any way shape or form they are fantastic they pay and get you on your way the same day you can't beat that at all.staff are all A++++ all the way start to finish. Reviewed on: 11th August 2022

Highly recommended

I would recommended them to anyone as they help you and sort you straight away to get a car on finance Reviewed on: 11th August 2022

First class company

This company went above an beyond to sort my finance pleasure to deal with Reviewed on: 11th August 2022

The were very here when I needed a car.Their finance packages was reasonable and affordable,within reach of my financial circumstances.

I felt was valued as a customer every time I called or talked to one of their team members Reviewed on: 11th August 2022

Best company ever

I had difficulties to get finance first response finance accept me and helped me to get my favourite car since then I swap my car got better and better even when covid happened they support me to the top so I recommend this company really good people Reviewed on: 11th August 2022

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