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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 7,995 reviews, last reviewed 21st Jul 2026
34133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026
Samson M's avatar
Samson M

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7995)

Car loanVery poquick no nonsense amazing service

5
Very polite quick no nonsense amazing service Reviewed on: 1st May 2024
Alan G's avatar
Alan G

Outstanding customer service

5
When deciding to upgrade mycar the customer service team were brilliant at.making sure I was in control and happy and understood everything . Reviewed on: 1st May 2024
Sophie Yeo's avatar
Sophie Yeo

No issue I rang they sorted it all out signed online...

5
No issue I rang they sorted it all out signed online no trouble at all Reviewed on: 1st May 2024
John b's avatar
John b

THEY DEFINATELY GET MY VOTE

5
THEY ARE WILLING TO LISTEN TO WHAT YOU NEED AND DO WHATEVER THEY CAN TO HELP YOU. THEY UNDERSTOOD THAT DUE TO MY FAMILY INCREASING I NEEDED A BIGGER VEHICLE AND ALTHOUGH MY CREDIT RATING IS'NT THE BEST WE WERE STILL ABLE TO COME TO AN AGREEMENT THAT WAS AFFORDABLE FOR ME AND MY FAMILY. Reviewed on: 1st May 2024
Michael Bailey's avatar
Michael Bailey

Brilliant company

5
Never heard of first response until I seen an advert for them on Facebook, I applied for motorcycle finance through these and they were great from the start to finish and I can still l call them now to this day and still happy to help. Great team of people. Reviewed on: 1st May 2024
Matt W's avatar
Matt W

Very friendly and everybody can help you if you have...

5
Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024
Sanan Abbasov's avatar
Sanan Abbasov

Fantastic customer service and first rate

5
Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024
Graham T's avatar
Graham T

Friendly and super helpful

5
The first two cars I purchased had issues and First Response were extremely helpful and friendly in helping me resolve this with dealers and transfer over to a new car. They are all also really friendly and I’ve not dealt with anyone who isn’t helpful and kind Reviewed on: 30th April 2024
Catrina C's avatar
Catrina C

Great customer service!

5
Great customer service! Quick and easy Reviewed on: 30th April 2024
Adam B's avatar
Adam B

Quick even when car had sold as I didn’t get time to...

5
Quick even when car had sold as I didn’t get time to view when I found another it was quick to swap finance over to different garage Reviewed on: 30th April 2024
Paul M's avatar
Paul M

Review First Response Finance: Car finance now

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