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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7253)

The staff were friendly and very helpful hassle free...

5
The staff were friendly and very helpful hassle free finance Reviewed on: 25th April 2024
Sharon C's avatar
Sharon C

Very good and understanding on the phone

5
Very good and understanding on the phone Reviewed on: 25th April 2024
Benn A's avatar
Benn A

Other lenders turned their noses up at me

5
I had very poor credit rating and First Response were the only ones to help me get finance. The first finance I got with them had an eye-watering APR but after paying it off and financing my next vehicle with them, they trusted me and gave me a near-high street rate despite me still having poor credit rating. They have treated me with kindness and respect where other lenders turned their noses up at me. Reviewed on: 25th April 2024
Ryan Murphy's avatar
Ryan Murphy

Dealing with this company was really a blessing to m...

5
Dealing with this company was really a blessing to me and others that I recommended to them . They have provided the best services for me and response according to my needs . They are very understandable ever when consumers complain about hardships situation. Reviewed on: 25th April 2024
Joseph n's avatar
Joseph n

Brought a car through you guys not as described and...

5
Brought a car through you guys not as described and when explained what had happened helped me through till I got a resolution..very reason for being a return customer Reviewed on: 25th April 2024
Peter mcara 's avatar
Peter mcara

Car number 3

5
The only finance company that was able to finance me, the communication between myself and the staff is amazing, I had a super huge problem with my second car and the customer service I received helped me loads, paused payments, giving me information that I wasn’t getting form the dealership and they helped log a report and in the end gave the dealership a 2 week timeframe to sort the problem or to issue a refund which was done and now I’m on car number 3 with first response and I will stay being a customer. Reviewed on: 25th April 2024
Aliyah 's avatar
Aliyah

They help me low payments over abit more time to pay...

5
They help me low payments over abit more time to pay so more affordable. So spoke to customer service and I changed payment dates . Reviewed on: 25th April 2024
Carol H's avatar
Carol H

Ford Puma ST Finance

5
They managed to provide finance for my second car without any issues. Great customer service! Reviewed on: 25th April 2024
Leigh S's avatar
Leigh S

Very friendly an quick had no problems getting my ca...

5
Very friendly an quick had no problems getting my car sorted !!! Reviewed on: 25th April 2024
Mervyn B's avatar
Mervyn B

Been using first response now for a few years, and h...

5
Been using first response now for a few years, and honestly cannot fault the staff, the level of service is exceptional. Reviewed on: 25th April 2024
David's avatar
David

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