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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent company

Brilliant company to have finance with, so understanding and always just a phone call away and willing to help. Online portal is very easy to use I can’t fault first response on anything. Reviewed on: 11th August 2022

Best company

Great service fast response i very happy with the company Reviewed on: 11th August 2022

Highly recommended

I had a motor bike financed by first response which will finish paying in 3 months but still they helped me to buy car with my ongoing account which was really helpful as I'm really thankfull to first response as I had so much difficulties to get finance on time.this made my job easier to carry on as I'm a food delivery driver and I now can work in any weather. Reviewed on: 11th August 2022

Really good had what they do

They got me the car I needed I will use them again Reviewed on: 11th August 2022

My first car on finance

Call first response finance to enquire about getting a car on finance staff was really helpful in helping me to chose the right deal to suit my budget there was no pressure into accepting the finance. I would highly recommend them to anyone got a great deal and the staff are very friendly and could not help myself enough to get everything sorted I had my new car with in a week as I had to find the right vehicle can not thank the company enough for a great service and all there help would definitely buy my next vehicle through first response finance. Thank you very much. Reviewed on: 11th August 2022

They went out of there way for me and the only company that give me a car

They are so easy to talk to they want above and beyond for me Reviewed on: 11th August 2022

Thanks for everything you do.

What a company first response are helped me now on my third car financed through theses guys they always go that extra mile to help. I certainly won’t use anyone else to finance my cars and I would certainly r recommend to anyone. Thanks first response I salute you!! Reviewed on: 11th August 2022

Helpful

First Response staff are very helpful, respectful and they'll try their hardest to get what the customer wants in order to finance their car. I will definitely recommend First Response to friends and family. They are also willing to help with payment plans, that way the customers can make their payment when it is suited to them, and it's very easy. The online features are great and easy to understand, I could also check all the payments that I have made and how much of my loan I have left to pay. Reviewed on: 11th August 2022

Great company

Very helpful and always exceeding my needs Reviewed on: 11th August 2022

Brilliant

No issues straight forward done within a few hours Reviewed on: 11th August 2022

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