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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Friendly, easy and quick

5
They didn’t just look at my score they looked at my affordability as of now and the near future very understanding and extremely friendly Reviewed on: 11th August 2022

Highly recommend

5
Very easy to deal with and happy to help with problems Reviewed on: 11th August 2022

Very good

5
Lovely staff and good company Reviewed on: 11th August 2022

Was a breeze

4
I needed a car as soon as possible due to having a large family...i went through first response finance and frim start to finish from the application to the phone call was easy and stress free...and hey they even sent me a big bar of dairy milk!! Now that was a bonus Reviewed on: 11th August 2022

Fantastic

5
Straight forward process from start to finish. Treated with respect and always happy to help. Brilliant company would highly recommend. Reviewed on: 11th August 2022

Finance

3
I believe they help people that can’t get a finance agreement but prey on the customers by putting their apr sky high. Same as their loans 88% apr shocking Reviewed on: 11th August 2022

Excellent

5
Would highly recommend. Very pleased and helped me massively Reviewed on: 11th August 2022

1st class

5
From the 1st call and email to the last they have been 1st class any question i had was dealt with right away could not ask for a better company Reviewed on: 11th August 2022

Poor credit and still helped me get my first bike!

5
I have jist been discharged from a trust deed for a few months and was finding it hard getting any sort of finance but First response took me on and helped me get my first motorbike! Reviewed on: 11th August 2022

Excellent

5
Excellent company, very easy and great customer service A+ Reviewed on: 11th August 2022