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First Response Finance: Car finance reviews

4.87
Based on 7,999 reviews, last reviewed 24th Jul 2026
381% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026
Igor 's avatar
Igor

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing and easy to deal with great and quick...

5
Amazing and easy to deal with great and quick service Reviewed on: 27th April 2024

They were the only one too look at my profile...

5
They were the only one too look at my profile Reviewed on: 27th April 2024

First Response aren't just about money

5
I've had an IVA and didn't think I would be able to get credit. First Response were great and listened to me and took everything into consideration. While my car was still under warranty I had problems with it, the dealer was trying to avoid sorting my car out. First Response got in touch with them and made sure that my car was repaired Reviewed on: 27th April 2024

I received a fair deal with first car finance.

5
I received a good deal with first car finance and their customer service was great. They assisted me with everything that I needed apart from me not having the card for my Audi a3 sat nav. Apart from that everything went well. The deposit was a bit steep but I needed a new car and they quoted me and I got one in the end. Reviewed on: 27th April 2024

Great service

5
Great service great staff couldn’t ask for more Reviewed on: 27th April 2024

Car loan

5
Very easy process sorted in no time at all Reviewed on: 27th April 2024

Very smooth and easy sales team was top of there...

5
Very smooth and easy sales team was top of there game Reviewed on: 27th April 2024

Very informative and friendly they put you at ease w...

5
Very informative and friendly they put you at ease when talking to you i would recommend them to all family and friends Reviewed on: 27th April 2024

Hassle free service, easy process and quick

5
Hassle free service, easy process and quick Reviewed on: 27th April 2024

Generally good but needs improvement

4
The overall experience I'd say was pretty good the guy on the phone understood my situation.When I was in and my past and did not judge in any way and found me the best finance.I could possibly have so for that.Thank you The only bad bit would be.I wish they helped a little bit more with the dealer as I had nothing but problems with them and first response didn't seem to really care even though I did not even receive the car as it was forty wen sold to me and did not help so there's definitely improvements to be made as it should be the customer first not the dealer Reviewed on: 27th April 2024