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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good company, no problem at all. Friendly staff sorted everything for me with pleasure

Good company, good communication and excellent service Reviewed on: 11th August 2022

Super Star

nice service great team they help reliably very nice people Reviewed on: 11th August 2022

Great company

No fuss no problem company that has helped me over ten yrs Reviewed on: 11th August 2022

Ok

Ok great company nice people do anything for you Reviewed on: 11th August 2022

Top company

Nobody would help me out after I went through a messy divorce many year ago but first response Finance helped and I have been with them ever since four cars and a motorbike always treated me with respect and not frowned upon from mistakes in the past Reviewed on: 11th August 2022

My finance

Extremely easy to use, very helpful, very quick would highly recommend Reviewed on: 11th August 2022

Professional financial

my third car here and always satisfied with the service Reviewed on: 11th August 2022

Exactly friendly and very professional in what they do

I have used first response finance for a while now and they have all way been very helpful very friendly and most of all very professional and I am happy with the service that they provide Reviewed on: 11th August 2022

Best finance company

I’ve had 4 cars on finance with this company they are super helpful and professional I would recommend them to anyone looking to purchase a car. Reviewed on: 11th August 2022

One size does not fit all

They are prepared to listen and understand my circumstance when other finance companies turned me down for a car loan. Have been with them for more than a year now with a second loan arranged and always payment on time. Reviewed on: 11th August 2022

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