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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simply Brilliant

A simply brilliant company, I’m working hard to improve my credit and have used First response twice so far to finance a car. I have found them to be reliable, efficient, friendly and completely hassle free. They even sent me a huge Dairy Milk with my name on as an Easter Treat!! Just a fabulous company and a joy to deal with. Reviewed on: 11th August 2022

10 out of 10

Excellent customer service and support. Reviewed on: 11th August 2022

Excellent service

I would recommend this company excellent customer service Reviewed on: 11th August 2022

Gd friendly helpful

If u have a problem they will help you very friendly will deffo recommend Reviewed on: 11th August 2022

Brilliant company

Brilliant company, gave me finance when no one else would Reviewed on: 11th August 2022

First response finance are very customer focus and when i have had a problem even tho j hqvent had many they are always there to help you out

When i have missed a payment they have always been understanding and polite on the phone Reviewed on: 11th August 2022

Would highly recommend

If you are struggling for car finance this company is definitely worth a try .they are friendly and helpful.i was shocked to get car finance as I was totally struggling Reviewed on: 11th August 2022

Finance made easy

Easy application process, friendly and helpful staff that go the extra mile, highly recommend. Reviewed on: 11th August 2022

They really help customers

They always go the extra mile to help customers Reviewed on: 11th August 2022

Overall great

Been with them for years would highly recommend, fast response times and helpful Reviewed on: 11th August 2022

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