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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommended...

I've continued to be a customer for the last 12 years due to the excellent customer service. Reviewed on: 26th April 2024

Very easy and the support was top notch

Very easy and the support was top notch Reviewed on: 26th April 2024

Had to return my first car and get my money back bec...

Had to return my first car and get my money back because it was faulty. First response helped me process this , so I could buy another car with the funds Reviewed on: 26th April 2024

Easy to deal with friendly and very helpful

Easy to deal with friendly and very helpful Reviewed on: 26th April 2024

The person on th phone was helpful when I had to ret...

The person on th phone was helpful when I had to return a faulty car and helped get a replacement car Reviewed on: 26th April 2024

First response finance have been superb....

First response finance have been superb and the customer service is amazing. thanks for giving me the chance to own the vehicle I've always wanted. thumbs up from me I'd recommend to anyone. Reviewed on: 26th April 2024

Easy from start to finish

Easy to apply.. accepted within 30 mins,documents filled out and within 3 days I had the car I wanted. Payments were within my budget and better than some of the more mainstream companies were offering Reviewed on: 26th April 2024

Fast and very helpful service given

Fast and very helpful service given Reviewed on: 26th April 2024

Some of the best staff i have encountered

great people always so happy and helpful, they make car finance so easy to understand for new buyers and are always looking for new and better ways to help everyone and tailor to their needs. Reviewed on: 26th April 2024

They made yhe process really easy,..

They made yhe process really easy, even with my poor credit. Reviewed on: 26th April 2024

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