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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great people and great deals

5
The people are lovely and they find the best deal for you. Reviewed on: 11th August 2022

First class

5
Quick and easy to apply for, also quick response. I would definitely recommend. Reviewed on: 11th August 2022

Excellent service

5
Really helpful and a very quick process I would recommend then to anyone Reviewed on: 11th August 2022

Brilliant

5
A fantastic company to deal with Just recently I had a problem and First response was able to help me Reviewed on: 11th August 2022

Fantastic customer service

5
Fantastic customer service. Great overall service, allowed me to get a safe car for work and children where I'd otherwise be unable to Reviewed on: 11th August 2022

Great for customers with bad credit

4
Offered me car finance that suits me even with not having a great credit history. Only thing that I would warn of is the very high APR rates Reviewed on: 11th August 2022

Great

5
They helped me when I needed a car - we went through expenditure and it was straight forward - thankyou Reviewed on: 11th August 2022

Fantastic

5
Smooth and no bother no issues at all tjere great Reviewed on: 11th August 2022

Quick, easy and effective

5
No messing about would recommend to anyone Reviewed on: 9th August 2022

My new car

5
I was looking a small car and first response made it so easy for me they helped me get everything in place so that all i had to do was collect my new car ,i have already referred them to other family and friends some of whom have already got a new car. Thank you Reviewed on: 9th August 2022