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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Friendly/helpful service

5
I've delt with first response 3 times now. I'm currently on my 2nd motorbike with them. .the layout of how you would like to pay either weekly monthly on the date you choose is no problem for them. You allways kept up to date with your account and theatest information. I would recommend to anyone to them looking for finance Reviewed on: 31st July 2022

Great caring company

5
Highly recommended finance company Reviewed on: 31st July 2022

Great company

5
Easy to deal with quick response Reviewed on: 30th July 2022

Excelled in Car Finance

5
I love First Response, I was getting declined everywhere! After applying with First Response, the customer service quickly got to work and saw my potential. I was accepted finance. I couldn't believe it as I was in desperate need of a reliable new vehicle oppose to a second hand private sale. I was actually surprised at how effective and efficient the application process was. I was driving away in a new car in no time. I haver since paid off my finance and are going for an upgrade with First response!! Reviewed on: 29th July 2022

Amazing Service

5
I had been looking for a vehicle for 2 years but was still given exceptional customer service. The Very well trained professional staff made sure they worked tirelessly with me till the day i got my vehicle. I was referred to First response by my sister and i refer all my friends based on the service they continue to give me to this day. Amazing! Reviewed on: 29th July 2022

Total professionals

5
Total hassle free to deal with explane everything Properly would recommend to any one even the mother-in-law Reviewed on: 29th July 2022

Great Company!

5
After my last car finally packed in I applied for finance from First Response. The whole process was so simple and I didn't even have to pick a car, they told me how much finance I qualified for so was able to shop around for a vehicle with a budget already planned. Would highly recommend First Response Finance to anyone whether buying your first car or changing an existing one. Reviewed on: 29th July 2022

Excellent

5
Very polite and helpful helped me get my car sorted in about 15 minutes and this is my second car from then Reviewed on: 28th July 2022

Happy driver

5
Despite an appalling credit history they financed a car for me. Reviewed on: 28th July 2022

Very easy to use and very friendly staff

5
Very easy to use and very friendly members of staff who made the whole process and experience quick and easy. Reviewed on: 28th July 2022

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