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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommended very friendly and helpful

Very helpful and consideratable Reviewed on: 27th July 2022

Best experience with a finance company

Bought a motorbike on finance with first response . Sadly bike was stolen . Insurance paid out and I got another great deal on a new bike with them . Very smooth process ! Reviewed on: 27th July 2022

Excellent

Excellent service and fast payment Reviewed on: 27th July 2022

Helpful and professional.

I am happy with the way they help me to get my car finance as quickly as they could with fair amount of payments. Reviewed on: 27th July 2022

Amazing customer service

The overall experience was amazing, just so quick and easy to be able to get car finance when your struggling elsewhere. Reviewed on: 27th July 2022

Great finance company

Quick and easy to set up, payment to the garage went through smoothly with very little stress. Reviewed on: 27th July 2022

Great company

Have used them for 3 different vehicles. My car and 2 motorbikes. Unfortunately the first bike was stolen and they delt with the Insurance company they have always been good if I had a problem. Like when I changed jobs and my payday changed. Couldn't rate this company any higher, have recommended to my son who is jow looking for his first motorbike with them. Reviewed on: 26th July 2022

Amazing Customer Service

From the moment my call was answered I was put at ease, amazing customer service, nothing was a problem, great to back on the credit ladder. Reviewed on: 26th July 2022

Outstanding service

I have had 3 cars using finance from first response and they have always been very helpful and professional Reviewed on: 26th July 2022

Amazing service

Help anyone within reason Have recommended 5 friends they have all been accepted amazing service Reviewed on: 26th July 2022

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