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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7253)

Helpful

4
First Response staff are very helpful, respectful and they'll try their hardest to get what the customer wants in order to finance their car. I will definitely recommend First Response to friends and family. They are also willing to help with payment plans, that way the customers can make their payment when it is suited to them, and it's very easy. The online features are great and easy to understand, I could also check all the payments that I have made and how much of my loan I have left to pay. Reviewed on: 11th August 2022

Great company

5
Very helpful and always exceeding my needs Reviewed on: 11th August 2022

Brilliant

5
No issues straight forward done within a few hours Reviewed on: 11th August 2022

Absolutely brilliant.

5
My credit isn't the best, but yet first response were still able to over me a great product and work we me. Team are super friendly and helpful. The process from start to finish was very easy, and the team helped me if there were any problems, not that there were any... Reviewed on: 11th August 2022

Szybka odpowiedz. Dobra firma

5
Potrzebowałem zmienić samochód i z tą firmą załatwiłem to szybko i bez problemów. Reviewed on: 11th August 2022

My experience

5
Very good customer service, they had my time to go through everything with me. Reviewed on: 11th August 2022

Excellent

5
Excellent company that genuinely care about there customers Reviewed on: 11th August 2022

Car

5
Could not fault them absolutely great company customer service Reviewed on: 11th August 2022

Fantastic company

5
Whenever I have had to contact them, the person has always been very helpful and professional. The last time I called was to get a finance settlement figure, the lady was extremely helpful even advising me that if I found a new car that I could deal directly with them without going via the car dealer. This is something I wasn't aware of, as an existing company they may be able to get me a better rate. Will definately try them when I find my next car. Reviewed on: 11th August 2022

Excellent Quick and Easy to Deal With

5
The service was easy to process and the spread was amazing without rushing and minimised all the admin as they processed as much as possible. The service was simple but professional and excellent all round. - after sales also is professional and great. Reviewed on: 11th August 2022

Review First Response Finance: Car finance now

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