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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

loan application

the personall arefriendly and helpful when considering loan application Reviewed on: 24th July 2022

Very good company and really easy to deal with and pleasant staff

Very good service I have used this company twice now and would use them again 100% Reviewed on: 24th July 2022

Peace of cake

From start to finish the loan application then receiving the funds was a simple and quick process , couldn’t of been better! One very happy customer Reviewed on: 24th July 2022

Very helpfull

Amazing customer service team very helpful in gaining the finance at a competitive price Reviewed on: 24th July 2022

Straight to the point

Did everything they said they was going to do totally hassle free Reviewed on: 24th July 2022

First class service

First response helped me from start to to secure the right deal on the car of my dreams. The personalised I received was like no other. I highly and wont go anywhere else now. First class service from First direct. Reviewed on: 24th July 2022

Customer service

Very good and helpful. When I aas applying for a car finance the staff were so helpful and nice. Reviewed on: 24th July 2022

They have very polite members which made me decide onto getting finance with them

First finance response were the only one willing to finance a 10 year old car with over 120000 miles as it was the spec I wanted I am thankful Reviewed on: 24th July 2022

Great company

Great company never had a bad experince with them Reviewed on: 24th July 2022

Savior

First response helped me get my dream car when all other company refused to when I was wanting to buy when I only had a provisional license. Good customer service, highly recommended Reviewed on: 24th July 2022

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