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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7253)

Straight forward and great customer service

5
I contacted them thinking I wouldn't get anywhere. The website was really easy to use. Then followed up by a call with a really friendly member of staff. Any questions were answered quickly. When I chose my car money moved across quickly and no issues since. Great company. Definitely recommend Reviewed on: 11th August 2022
Nic Adshead's avatar
Nic Adshead

New motorcycle

5
I was unsure whether I wanted hire purchasing for my bike But I spoke to them.i chose the new bike Everything done over the phone 3 days later I was riding new bike Brilliant Payments made easy by direct debit and a day to suit you when to pay Then just enjoy your purchase Also they helped me with a affordable loan Easy to set up Well done and thanks again Andrew broadhurst Reviewed on: 11th August 2022
Andrew Broadhurst's avatar
Andrew Broadhurst

Couldn't be more helpful

5
The staff who work for here are brilliant. They find the best deal for you. Ive used them on my last two car's. Im have ms so at times dealing with companies i get all flustered and feel as though they are taking me in circles. But not with the people ive spoken to with first response. I understood everything they were saying and doing, i understood how the finance would work because they took the time to break things down for me in a non demeaning manner. Which meant everything to me. They made the whole process so simple that i don't even have to worrry about the direct debit coming out on the wrong date or something. As it's set up to come out on the same date i recieve my pip and is paid before i even wake in the morning. Highly recommend this company if you're looking for car finance Reviewed on: 11th August 2022
cheryl adams's avatar
cheryl adams

Vote

5
This company was great and very understanding Reviewed on: 11th August 2022
Joy's avatar
Joy

Quick, easy car Finance.

5
Great experience, really nice staff who deal with everything in a timely manner. They keep you updated and let you know straight away if you are accepted. Would recommend to family and friends. Reviewed on: 11th August 2022
Lee's avatar
Lee

Reliable and efficient

5
I've been a regular customer now for 10 years and have never had any problems with first response they are always easy to deal with and go out their way to help you deal with the car dealership. Reviewed on: 11th August 2022
Gregor's avatar
Gregor

Excellent service

5
My experience with this company has been excellent. They go above and beyond to help customers and potential customers from start to finish. Staff are extremely friendly and always polite. Reviewed on: 11th August 2022
mary quinn's avatar
mary quinn

Very professional

5
The best way to secure car finance if you have a bad credit score. They would help tailor the credit to your requirements. I would recommend them to anyone that's struggling. Reviewed on: 11th August 2022
Collins Inwang's avatar
Collins Inwang

Customer service and experience

5
When I was out to frost response finance the company went above and beyond to make me feel at ease and they where really helpful , I would also like to say how much I appreciate what they have done for me whilst choosing first response finance . Reviewed on: 11th August 2022
smokee7@googlemail.com's avatar
[email protected]

Fantastic company

5
Very easy and so helpful throughout... Excellent customer service. Reviewed on: 11th August 2022
Louise's avatar
Louise

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