Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Worth Using

5
They were very easy to deal with and very professional. I had no issues when I applied and was given an answer within minutes. I will use again if I need to. THANKS Reviewed on: 23rd July 2022

Easy and quick

5
I had a good experience. Approving my finance was very easy and quick Reviewed on: 23rd July 2022

Excellent

5
They are very professional and helpful Reviewed on: 23rd July 2022

Really helpful

5
Everyone is really helpful I would recommend them Reviewed on: 23rd July 2022

Dream car

5
First response finance helps you to achieve goals with getting your dream car with the best deals and prices with great terms and conditions that we all can enjoy and benefit from. Reviewed on: 23rd July 2022

Ten years and still using them

5
On my 4th car from them and absolutely love the service it is second to none and it is always a fast response and always willing to help customers in any way they can Reviewed on: 23rd July 2022

Friendly and helpful

5
Great company to deal with. Speedy and efficient Reviewed on: 23rd July 2022

Recommended

5
A good finance company to use. I have never had any problems Reviewed on: 23rd July 2022

Excellent service

5
Excellent service from start to finish, from choosing the right financial options to helping me choose a car. Would recommend them to anyone. Reviewed on: 23rd July 2022

Good service

5
Made to me all things done very easy way Reviewed on: 23rd July 2022