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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Good all rounder

5
Kept upto date Easy to use and contact Quick decision Reviewed on: 23rd July 2022
Mike's avatar
Mike

Customer service

5
Second to nine service. Friendly, quick at dealing with my application. No hassle Reviewed on: 23rd July 2022
Aaron Wilson's avatar
Aaron Wilson

The best

5
Helped me out with everything I needed and gave me excellent advice i even renewed with them for another car excellent company Reviewed on: 23rd July 2022
Darryl venables 's avatar
Darryl venables

Exceptional customer service!

5
First car finance were so helpful when my family of 3 grew to 4, and we couldn't all fit in our little car. We needed something bigger immediately and first car finance were there to help get us the family car we needed so going places and 'the big shop' were a pleasure not a chore. The flexibility of repayments is great too. All the staff have been so friendly. Great business and excellent customer service. Reviewed on: 23rd July 2022
Will Aird's avatar
Will Aird

Fast simple and efficient

5
From one phone in the afternoon and few emails next morning and all sorted… brilliant Reviewed on: 23rd July 2022
Ryan's avatar
Ryan

Amazing company

5
I’ve had 2 cars through this finance company. Never had a single issue everyone is so helpful on the phone when needed. My finance term for both cars has been so easy to sort and not one thing is a bother with the staff. Fantastic company to go through. Reviewed on: 23rd July 2022
Leanne hayter's avatar
Leanne hayter

Very helpful service without being pushy towards a sale

5
When I was looking to purchase my car I had a couple of options and when I changed my mind on one of the cars First Response helped me see how much I could get in finance, how much it would cost a month and also we’re happy to work with a garage that they had not before so I could get the exact car that I wanted rather than one similar to it. Reviewed on: 23rd July 2022
Chris's avatar
Chris

Their star

5
The best company and staff are so friendly. Reviewed on: 23rd July 2022
Jennifer Amanda Davidson's avatar
Jennifer Amanda Davidson

The best

5
A professional team who are welcome to help you in every situation. A great thanks for helping me. Reviewed on: 23rd July 2022
Florin Marian Botea's avatar
Florin Marian Botea

Fast friendly reliable service

5
I was assisted with the company even though I was on benefits which can hugely affect accessing car finance. However the company assisted me and application and acceptance were straightforward and timely. Reviewed on: 23rd July 2022
Pamela Lacey's avatar
Pamela Lacey

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