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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

One of the best

5
I have been a loyal customer of first response finance for several years now and have used them to finance several of my cars in recent years due to how easy the team make it. They are always happy to chat and assist whenever they can they work with a wide range of garage so you have a excellent choice of cars and I would definitely recommend them to friends and family. Reviewed on: 23rd July 2022

Fantastic company. Highly recommend them.

5
I have been using this company for years and I am always very impressed by their efficiency. Reviewed on: 23rd July 2022

Good finance

5
First Response Finance is one of the best finance companies I have been with they are very helpful and friendly if you ever can’t make a payment they are always there to help anyway they can always have nice people to talk to Reviewed on: 23rd July 2022

Getting some wheels motion

5
Very helpfull and honest , good people to talk with i was put at ease with first phone call i would highly reccomend to anyone who is thinking of buying a car on finance Reviewed on: 23rd July 2022

A very fair company which tuck me through every step

5
This is my second car with the company, and will use them when I'm ready to change Reviewed on: 23rd July 2022

No hassle financing

5
To know what you are going to be paying before you have even picked your next car due to being told what the payments would be based on different purchase prices was great, it aloud me to look around different dealers with the knowledge that when I found what I wanted that the finance was not only in place but more importantly, affordable. Great service all the way and quick. Reviewed on: 23rd July 2022

Fantastic

5
Staff are amazing, friendly and knowledgeable. First response finance is an amazing company and I would recommend to everyone Reviewed on: 23rd July 2022

Reliable and fair

5
I have been a customer of first response on numerous occasions over the last 15 years+ with gaps in service, dependable when needed, reward good customers with lower interest rates for those who keep up with payments, fortunately I have never had issues with payments but this is the sort of firm who I can imagine will be genuinely understanding. Genuinely recommended. Reviewed on: 23rd July 2022

Very helpful

5
Very helpful send text when your payment falls on a weekend to remind you that will come out following working day and helpful when i needed to change payment day to help with my needs. Reviewed on: 23rd July 2022

Brilliant customer service

5
Brilliant customer service .. fast completion time and friendly on the phone .. Reviewed on: 23rd July 2022

Review First Response Finance: Car finance now

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