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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

Really easy to understand my agreement and great cus...

5
Really easy to understand my agreement and great customer service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025
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First Response Finance

Quick and easy process.

5
Quick and easy process. The arrangement was made and done in minutes, without any delay. The car was brought that day. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

Always very polite and helpful good service

4
Always very polite and helpful good service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 10th July 2025
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First Response Finance

When purchasing a car it was straightforward thinkin...

5
When purchasing a car it was straightforward thinking by them got my apr and they then did the work Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 10th July 2025
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First Response Finance

Amazing great company, Great customer service, easy...

5
Amazing great company, Great customer service, easy to understand emails and step by step guilds Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

I couldn't fault the customer service.

5
I couldn't fault the customer service. I have been cared for appropriately at all times. They've been very helpful. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 10th July 2025
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First Response Finance

Excellent service

5
We've tried finance previously but failed. We approached first response and they listened to our requests and they delivered! Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

They were so friendly and helpful easy to talk to an...

5
They were so friendly and helpful easy to talk to and git things moving forward very quickly and easily... I've near had to so easy before I woikd give them 100% in any ratting Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025
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First Response Finance

Highly recommended

5
Very pleased with the service and support I get from first response. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025
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First Response Finance

Excellent help

5
Always been very helpful whenever needing to speak with first response on the phone. Nothing is ever an issue to them. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review