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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

available for anyone regardless of situation

5
available for anyone regardless of situation Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Carl! Response date: 17th June 2025
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First Response Finance

Easy to set up, as well as peace of mind

5
Easy to set up, as well as peace of mind Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you David! Response date: 17th June 2025
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First Response Finance

Friendly good excellent service.

5
Friendly good excellent service. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Jules! Response date: 17th June 2025
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First Response Finance

I as having a disability and on benefits.

5
I as having a disability and on benefits. Found first response to be very helpful and kind and have great systems in place for people in same situation to be able to get finance and affordable would recommend Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Gaz! Response date: 17th June 2025
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First Response Finance

First response finance is a very friendly and help c...

5
First response finance is a very friendly and help company and I would recommend this company to all there are brilliant and so helpful and polite Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Adrian! Response date: 17th June 2025
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First Response Finance

Good experience ,

5
Good experience , good customer service Reviewed on: 13th June 2025
Reply from First Response Finance Thank you Mohammed for the five-star review! Response date: 17th June 2025
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First Response Finance

Very expensive interest rate is through the roof

3
Very expensive interest rate is through the roof Reviewed on: 13th June 2025
Reply from First Response Finance Hi Sid, Thank you for taking the time to leave a review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 17th June 2025
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First Response Finance

It was great and my budget friendly.

5
It was great and my budget friendly. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Mudusar! Response date: 17th June 2025
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First Response Finance

Great right from submitting my application

5
Great from the application! Such a smooth process. I made my application online around 1:00pm.. by 4:30pm the dealer had been paid out. I provided all the information requested and had no isssues at all even though I am in a IVA! I received a call from a member of staff explaining my application and they answered any questions I had. I can’t fault this company. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 17th June 2025
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First Response Finance

Good customer care and guidance to my exact preferen...

5
Good customer care and guidance to my exact preferences, understandable explanations to questions and queries. Gives a variety of options to suit my needs and provides good financial advice in time of need. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Tsitsi! Response date: 17th June 2025
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First Response Finance

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