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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Great to deal with , very helpful

5
Great to deal with , very helpful Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

I got my first car using first response

5
I got my first car using first response and I have never had any issues with them Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

I recently used First Response Finance to help finan...

5
I recently used First Response Finance to help finance a used car, and overall, the experience was very positive. From the beginning, their team was responsive, polite, and made the application process straightforward. Communication was clear and timely, and I appreciated that they took the time to explain the terms of the agreement without using confusing jargon. Their approval process was surprisingly quick, and they seemed willing to work with a variety of credit situations, which makes them a solid option for those who may not have perfect credit scores. The interest rates were competitive given the circumstances, though it’s always good to compare with other providers if you qualify for better terms. One thing that stood out was the personal touch — I didn’t feel like just another number. Customer service reps followed up to ensure everything was in place and were easy to reach when I had questions. The only reason I’m giving four stars instead of five is that there could be more transparency on how they calculate interest over time — it’s worth double-checking the total repayment amount and making sure you’re fully informed before signing. Reviewed on: 11th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 11th July 2025
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First Response Finance

Absolutely Great Guys

5
They sorted my car finance very smoothly I didn’t have to call them to raise any concerns. Great guys I would give a 10/10 Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Customer service guys are great very friendly and he...

5
Customer service guys are great very friendly and helpful over the phone Reviewed on: 11th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Super fast decision and great service.

5
Super fast decision and great service. Very good communication. Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Thank you for your excellent service more power!

5
Thank you for your excellent service more power! Reviewed on: 10th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

They listened

5
They listened, understood and really helped me reach a resolution. Reviewed on: 10th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Best car finance company.

5
Best car finance company. Strongly recommend Reviewed on: 10th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance

Really easy to deal with fast payout and excellent c...

5
Really easy to deal with fast payout and excellent customer service Reviewed on: 10th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

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