Smart Money People Logo
Share this page
Link copied

First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 5,294 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best in class First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none w... Read more Reviewed on: 23rd August 2024
Fenris's avatar
Fenris

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter
Read all reviews Write a review

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car Finance reviews (5294)

Outstanding customer service

5
When deciding to upgrade mycar the customer service team were brilliant at.making sure I was in control and happy and understood everything . Reviewed on: 1st May 2024
Sophie Yeo's avatar
Sophie Yeo

No issue I rang they sorted it all out signed online...

5
No issue I rang they sorted it all out signed online no trouble at all Reviewed on: 1st May 2024
John b's avatar
John b

THEY DEFINATELY GET MY VOTE

5
THEY ARE WILLING TO LISTEN TO WHAT YOU NEED AND DO WHATEVER THEY CAN TO HELP YOU. THEY UNDERSTOOD THAT DUE TO MY FAMILY INCREASING I NEEDED A BIGGER VEHICLE AND ALTHOUGH MY CREDIT RATING IS'NT THE BEST WE WERE STILL ABLE TO COME TO AN AGREEMENT THAT WAS AFFORDABLE FOR ME AND MY FAMILY. Reviewed on: 1st May 2024
Michael Bailey's avatar
Michael Bailey

Brilliant company

5
Never heard of first response until I seen an advert for them on Facebook, I applied for motorcycle finance through these and they were great from the start to finish and I can still l call them now to this day and still happy to help. Great team of people. Reviewed on: 1st May 2024
Matt W's avatar
Matt W

Very friendly and everybody can help you if you have...

5
Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024
Sanan Abbasov's avatar
Sanan Abbasov

Fantastic customer service and first rate

5
Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024
Graham T's avatar
Graham T

Friendly and super helpful

5
The first two cars I purchased had issues and First Response were extremely helpful and friendly in helping me resolve this with dealers and transfer over to a new car. They are all also really friendly and I’ve not dealt with anyone who isn’t helpful and kind Reviewed on: 30th April 2024
Catrina C's avatar
Catrina C

Great customer service!

5
Great customer service! Quick and easy Reviewed on: 30th April 2024
Adam B's avatar
Adam B

Quick even when car had sold as I didn’t get time to...

5
Quick even when car had sold as I didn’t get time to view when I found another it was quick to swap finance over to different garage Reviewed on: 30th April 2024
Paul M's avatar
Paul M

Customer service are always so helpful!

5
Customer service are always so helpful! Reviewed on: 30th April 2024
Debs 's avatar
Debs

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill