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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

5 Star Service

5
Very helpful and accommodating. Polite staff who were very knowledgeable and answered all my queries. Whilst providing me with an affordable package tailored to me. Reviewed on: 17th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 18th July 2025
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First Response Finance

Very helpful as I purchased 3 bad cars from Rix motors.

5
Very helpful as I purchased 3 bad cars from Rix motors.First response helped me when Rix motors was telling me how to go about repairing the vehicles.I was so impressed that I had first response on my side .I thought God help me I can not repair this vehicle.Especially since it was on finance .Wow thank you for them. Reviewed on: 17th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 17th July 2025
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First Response Finance

Excellent service very friendly and helpful and woul...

5
Excellent service very friendly and helpful and would recommend them to my friends and family and would use them again to buy another car Reviewed on: 16th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 16th July 2025
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First Response Finance

Was easy to get sorted.

4
Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025
Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025
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First Response Finance

They are quite efficient and quick the only problem...

3
They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025
Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025
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First Response Finance

One of best company in the market even I have bad cr...

5
One of best company in the market even I have bad credit they approve my car finance . Reviewed on: 15th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 15th July 2025
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First Response Finance

Good all around very easy to do all sorted very quic...

5
Good all around very easy to do all sorted very quickly Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Malcolm! Response date: 15th July 2025
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First Response Finance

Amazing team easy process and great to work with

5
Amazing team easy process and great to work with Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Caitlin! Response date: 15th July 2025
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First Response Finance

First response finance never had a problem they info...

5
First response finance never had a problem they inform you if they have too would recommend and use again good communication you can't go wrong using first finance Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 15th July 2025
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First Response Finance

Helped me finance my first car, amazing service!

5
Helped me finance my first car, amazing service! Reviewed on: 14th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

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