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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6930)

VW Golf insured

Great company to deal with and value for money. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Emma! Response date: 17th June 2025

Speedy finance and great customer service.

My finance was approved within the day so I wasn’t waiting around. If I have needed assistance with any issues I have had, especially with my previous car, the customer service I received was top notch and resolved very quickly. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Louise! Response date: 17th June 2025

Excellent service

Been a customer for a few years now I think they provide an excellent service and have never failed me Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Jason! We hope you're happy with your vehicle. Response date: 17th June 2025

A seamless and very easy process from start to finish.

A seamless and very easy process from start to finish. The customer service has been excellent too. I have had to contact them around an issue with the car and they are great and helped me resolve without any major hassle. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 17th June 2025

The person I spoken to me over the phone was very us...

The person I spoken to me over the phone was very useful and told me everything. The customer service team are very friendly. I highly recommend. Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Ciaran! Response date: 17th June 2025

First response first time every time

Very perlite stafff easy communication helpful and understanding from start to finish, was a pleasure choosing first response 10/10 Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 17th June 2025

Very good experience with the first response finance...

Very good experience with the first response finance it was very helpful to find my van Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Ian! We hope you're happy with your new van. Response date: 17th June 2025

I have very good experience with them

I have very good experience with them Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mulugeta! Response date: 17th June 2025

Giving people a chance

They give people a chance when other company’s don’t even with poor credit history Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Natalie! Response date: 17th June 2025

Quick easy and painless .

Quick easy and painless .I had absolutely no issues applyinh ,the entire process was quick and I'm extremely happy with everything. Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Jema! Response date: 17th June 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6930)

VW Golf insured

Speedy finance and great customer service.

Excellent service

A seamless and very easy process from start to finish.

The person I spoken to me over the phone was very us...

First response first time every time

Very good experience with the first response finance...

I have very good experience with them

Giving people a chance

Quick easy and painless .

Review First Response Finance: Car finance now

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