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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,985 reviews, last reviewed 14th Jul 2026

50850% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick decision, good value car finance. Quick decision, good value car finance. Reviewed on: 14th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic will be using them again !!

The woman who dealt with my finance was brilliant and they managed to get it all sorted within one phone call and was always coming back to me with updates regularly will be defo using them again in the future Reviewed on: 25th April 2024

Very quick and seamless.

Very quick and seamless. Easy to understand and access my docs Reviewed on: 25th April 2024

Excellent service.

Excellent service, used twice now and am so happy with how easy they are to work with and get a great deal. Reviewed on: 25th April 2024

It’s brilliant, Very fast response when purchasing t...

It’s brilliant, Very fast response when purchasing the vehicle and over the moon to be a customer Reviewed on: 25th April 2024

The staff were friendly and very helpful hassle free...

The staff were friendly and very helpful hassle free finance Reviewed on: 25th April 2024

Very good and understanding on the phone

Very good and understanding on the phone Reviewed on: 25th April 2024

Other lenders turned their noses up at me

I had very poor credit rating and First Response were the only ones to help me get finance. The first finance I got with them had an eye-watering APR but after paying it off and financing my next vehicle with them, they trusted me and gave me a near-high street rate despite me still having poor credit rating. They have treated me with kindness and respect where other lenders turned their noses up at me. Reviewed on: 25th April 2024

Dealing with this company was really a blessing to m...

Dealing with this company was really a blessing to me and others that I recommended to them . They have provided the best services for me and response according to my needs . They are very understandable ever when consumers complain about hardships situation. Reviewed on: 25th April 2024

Brought a car through you guys not as described and...

Brought a car through you guys not as described and when explained what had happened helped me through till I got a resolution..very reason for being a return customer Reviewed on: 25th April 2024

Car number 3

The only finance company that was able to finance me, the communication between myself and the staff is amazing, I had a super huge problem with my second car and the customer service I received helped me loads, paused payments, giving me information that I wasn’t getting form the dealership and they helped log a report and in the end gave the dealership a 2 week timeframe to sort the problem or to issue a refund which was done and now I’m on car number 3 with first response and I will stay being a customer. Reviewed on: 25th April 2024

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