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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very professional service

They do exactly what it says on the tin. Reviewed on: 22nd July 2022

Good

Very good service would definitely recommend Reviewed on: 22nd July 2022

BEST FINANCE COMPANY

They are very helpful ,very understanding ,and on top of that have an amazing customer service team.They definitely deserve this award Reviewed on: 22nd July 2022

Very satisfied

I have been dealing with fRF for 3 years so far no issues Reviewed on: 22nd July 2022

Flawless

Couldn’t ask for a better company to work with, from application to collecting the car was 3 days - had a message from the dealer to say the car had been paid for before I got back home from the test drive! Reviewed on: 22nd July 2022

Motorcycle loan.....

My experience with first response finance is first class.... I am 82 and had no problem obtaining a loan. Reviewed on: 22nd July 2022

Bad credit finance

Gave me finance once I was cleared from my bankruptcy when no-one else would allowing me to start repairing my credit rating Reviewed on: 22nd July 2022

They are good

They are patient understanding and the explain everything in details and clear Reviewed on: 22nd July 2022

Fast, Helpful & Professional

Been with First Response for 10 years & wouldn’t go anywhere else. Rates are depending of circumstances and they try 110% to match your affordability. Easy to contact, with no longer than a 2 minute wait. More and more garages are added each day with the wide variety of different cars! #1 Car Finance Company. Reviewed on: 22nd July 2022

Top company

So simple and very easily contactable Reviewed on: 22nd July 2022

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