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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Excellent service

5
Used these now for over just a year been absolutely fantastic Reviewed on: 22nd July 2022
Ben's avatar
Ben

outstanding

5
been there for me right from the start nearly four years ago allways helpfull and willing to go the extra mile to help you Reviewed on: 22nd July 2022
les windsor's avatar
les windsor

Excellent service

5
Price offer good to meet my needs Reviewed on: 22nd July 2022
Fatima Bangura's avatar
Fatima Bangura

very fast and helpful

5
very good only took 2 phone calls and got my new car quick. Reviewed on: 22nd July 2022
downesstuart@yahoo.co.uk's avatar
[email protected]

Excellent service

5
Struggled to get a loan or credit for a (new to me) car but First Response were on the ball and sorted everything within a couple of days. First class service, got the job done! Reviewed on: 22nd July 2022
JS69's avatar
JS69

Very flexible and accomodating

5
Very easy to work with and very accommodating of certain situations, willing to go the extra mile for they're customers Reviewed on: 22nd July 2022
claza clarence's avatar
claza clarence

Helpful and reliable

5
Been with them for over a year and all I can say is they really are outstanding in customer service. Reviewed on: 22nd July 2022
Marisol Correia's avatar
Marisol Correia

Amzaing

5
Amazing company the customer service is fantastic. Used this company twice now and will again in the future. Reviewed on: 22nd July 2022
Christina brown's avatar
Christina brown

Easy process

5
Have my details, gave me a budget for what I could afford, found a car I liked, sent them the details and the car was bought that afternoon, faultless process and had no issues since, even sent me a massive bar of chocolate at Easter. Reviewed on: 22nd July 2022
Mark wilson's avatar
Mark wilson

BEST IN THE BUSINESS

5
I`VE RECENTLY PURCHASED MY SECOND CAR ON FINANCE WITH FIRST RESPONSE AND NEVER IN 50 YEARS HAVE I DEALT WITH SUCH A BRILLIANT FINANCE COMPANY. ANY PROBLEM ALWAYS RECEIVES FIRST CLASS ATTENTION IMMEDIATELY.. NO NEED TO SHOP AROUND ! Reviewed on: 22nd July 2022
Derek's avatar
Derek

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