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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Straightforward and hassle free transaction and comm...

Straightforward and hassle free transaction and communications Reviewed on: 25th April 2024

Very fast and simple process.

Very fast and simple process. Deal with humans and not computers. Very efficient Reviewed on: 25th April 2024

Excellent service - always a speedy response.

Excellent service - always a speedy response.would use again for my next purchase Reviewed on: 25th April 2024

5* car finance people’s

They went out of their way to get finance secured for me and were lovely and easy to get car purchased. Reviewed on: 25th April 2024

always extremely helpful and responsive, have never...

always extremely helpful and responsive, have never had an issue and have always been amazing! any issue ive had has been resolved straight away and the staff are also very polite and friendly Reviewed on: 25th April 2024

Easy company to deal with

Ease of use friendly staff. Everything explained and friendly Reviewed on: 25th April 2024

Great service nothing was to much trouble and sorted...

Great service nothing was to much trouble and sorted with in a few hours Reviewed on: 25th April 2024

Best Car Finance Company in the land.

Best Car Finance Company in the land. Reviewed on: 25th April 2024

always very helpful if need any help, the agents sor...

always very helpful if need any help, the agents sort problems very quickly Reviewed on: 25th April 2024

This is the 4th vehicle I have financed through 1st...

This is the 4th vehicle I have financed through 1st response finance and I have always been delighted with the customer service and the ease of everything Reviewed on: 25th April 2024

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