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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

BEST IN THE BUSINESS

5
I`VE RECENTLY PURCHASED MY SECOND CAR ON FINANCE WITH FIRST RESPONSE AND NEVER IN 50 YEARS HAVE I DEALT WITH SUCH A BRILLIANT FINANCE COMPANY. ANY PROBLEM ALWAYS RECEIVES FIRST CLASS ATTENTION IMMEDIATELY.. NO NEED TO SHOP AROUND ! Reviewed on: 22nd July 2022
Derek's avatar
Derek

No hassle car finance

5
Very easy to deal with, very helpful, no problems Reviewed on: 22nd July 2022
Paul Gilston's avatar
Paul Gilston

No one is better

5
Can't describe how much first response helped and how understanding they have been, I managed to keep paying my loan althrough lock down and then first weekend it ended went to play golf, I finished my round awaiting my pick up when another golfer had an heart attack, we rushed out with the defib only for me to fall off the side off the buggy before giving cpr to the casualty, The following day found out I had broken my ball joint in my arm and was unable to work for three month they were understanding and helped out where others didn't, awesome company. Reviewed on: 22nd July 2022
Mark.dignam@hotmail.co.uk 's avatar
[email protected]

Review

5
First response are easy to talk to and easy to get should off. Reviewed on: 22nd July 2022
Emma shirley's avatar
Emma shirley

Very Helpful

5
Always had wonderful customer service every time I've had to call. Reviewed on: 22nd July 2022
MrsBarrett's avatar
MrsBarrett

Nice people, who can help

5
I wanted a car.bad credit,from past,I was paying everyone a little.refused car loans from all,some ones wanted double interest.Came to first response the answer was yes at a payment I could afford,even when I had problems with the car dealer,they stepped in and helped me when I bought a troubled car.Sold that car as it was faulty.they kindly re financed me,and I am so thankful to First Response.Beautiful people to talk to helpful and understand,never judged me .I have recommended them to many friends and colleagues. They deserves every thing good.,they are fair ,understanding and polite, thank you all at First Response. Reviewed on: 22nd July 2022
ricch rishi's avatar
ricch rishi

So helpful

5
I was struggling for years to get car finance I approched them and they where so helpful and made it painless to get the finance I needed so friendly and I would choose them again . Reviewed on: 22nd July 2022
Nicholas clarke's avatar
Nicholas clarke

Great company with very friendly and helpful staff members. Always there to help you with anything they can.

5
I have been using First Response in the past 8-9 years, and honestly I can say, there isn’t one occasion to think of where I have been disappointed. Absolutely great service Reviewed on: 22nd July 2022
Milena Murton's avatar
Milena Murton

Efficient, polite and all round great

5
They were very good to speak to, they sorted my finance with no hassle. Reviewed on: 22nd July 2022
Jodie driscoll's avatar
Jodie driscoll

Excellent service

5
Been with first response over 10 years now I find everything so quick and easy for me I honestly can't fault them easy step by step process... Reviewed on: 22nd July 2022
Sammy Wood's avatar
Sammy Wood

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