Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6931)

Quick and friendly!

5
We were declined for finance (we don’t have a great credit score but by all means definitely not the worst) and as a last resort turned to First Response Finance. The application was very straight forward with verifications efficiently checked and approved - it was very helpful to use the bank approval access to confirm all earnings also. We noticed a small error in our pre-contract agreement (our error, not theirs) and requested a call back. They called at the specified time, very very friendly and didn’t make us feel silly for our mistake and had our problem sorted within a matter of minutes. Once we found our perfect car, we added the details of dealership, registration etc to our account and we had barely even left the forecourt and First Response had already sent documents over and got the ball rolling. Such a smooth process from start to finish and I will tell everyone I know about them, we will definitely use them for any vehicle purchases in the future. Reviewed on: 22nd July 2022
Jade's avatar
Jade

Excellent service

5
Used these now for over just a year been absolutely fantastic Reviewed on: 22nd July 2022
Ben's avatar
Ben

outstanding

5
been there for me right from the start nearly four years ago allways helpfull and willing to go the extra mile to help you Reviewed on: 22nd July 2022
les windsor's avatar
les windsor

Excellent service

5
Price offer good to meet my needs Reviewed on: 22nd July 2022
Fatima Bangura's avatar
Fatima Bangura

very fast and helpful

5
very good only took 2 phone calls and got my new car quick. Reviewed on: 22nd July 2022
downesstuart@yahoo.co.uk's avatar
[email protected]

Excellent service

5
Struggled to get a loan or credit for a (new to me) car but First Response were on the ball and sorted everything within a couple of days. First class service, got the job done! Reviewed on: 22nd July 2022
JS69's avatar
JS69

Very flexible and accomodating

5
Very easy to work with and very accommodating of certain situations, willing to go the extra mile for they're customers Reviewed on: 22nd July 2022
claza clarence's avatar
claza clarence

Helpful and reliable

5
Been with them for over a year and all I can say is they really are outstanding in customer service. Reviewed on: 22nd July 2022
Marisol Correia's avatar
Marisol Correia

Amzaing

5
Amazing company the customer service is fantastic. Used this company twice now and will again in the future. Reviewed on: 22nd July 2022
Christina brown's avatar
Christina brown

Easy process

5
Have my details, gave me a budget for what I could afford, found a car I liked, sent them the details and the car was bought that afternoon, faultless process and had no issues since, even sent me a massive bar of chocolate at Easter. Reviewed on: 22nd July 2022
Mark wilson's avatar
Mark wilson

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill