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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant

I have had 2 bike on finance from First Response and they have been excellent all the way through each application Reviewed on: 25th April 2024

Great company

Great service and speedy and very professional Reviewed on: 25th April 2024

Hassle free always there to help and weekly direct...

Hassle free always there to help and weekly direct debits or monthly takes the stress and worry away from finance they work with you Reviewed on: 25th April 2024

only a call away and they were very helpful,

only a call away and they were very helpful, I have a low credit score and they were able to help me find a finance for a car, with a good APR Reviewed on: 25th April 2024

First Response

Fast response, clear information, easy to deal with Reviewed on: 25th April 2024

Some service representatives are extremely helpful

Some service representatives are extremely helpful Reviewed on: 25th April 2024

First response had always been helpful and communica...

First response had always been helpful and communicative about payments Reviewed on: 25th April 2024

When no one else wanted to know.

When no one else wanted to know, First Response took time to work out a finance package suited for me. It's been plain sailing since then and I'd use them again in a heartbeat. Reviewed on: 25th April 2024

Good company quick decision.

Very helpful when I wanted to changes the agreement from four to five years Reviewed on: 25th April 2024

I have been a first response customer for almost 10...

I have been a first response customer for almost 10 years and honestly these guys have gone above and beyond everytime I now consider myself a first response customer for life anything I've asked they have more than delivered staff act more like family than an employee Reviewed on: 25th April 2024

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