Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

View other First Response Finance products

4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Bike finance

Amazing service and amazing customer service skills Reviewed on: 22nd July 2022

Highly recommended!!!

Fantastic in every way , great with communication through the process and more than helpful from start to finish , would highly recommend !!! Reviewed on: 22nd July 2022

Bad credit customer

This company is absolutely amazing. From the moment I submitted an application I was kept in the loop from there and onwards. I have terrible credit from being young and silly but this company looked past the bad credit and helped me out with a car perfect for a growin family. I’m so happy with this finance company would recommend to anyone and everyone possible. Thank you again guys Reviewed on: 22nd July 2022

Best finance company

Best finance company I have used... even after I spilt with ex partner left with nothing... these guy still had me back and was so helpful..understanding and would recommend to anyone Reviewed on: 22nd July 2022

Recommend

Excellent and very helpful.and reliable and trustworthy Reviewed on: 22nd July 2022

Great service

Excellent customer service everything explained in detail, would definitely recommend and would use them again. Reviewed on: 22nd July 2022

Outstanding service

They was the only ones who would take a chance and help me with finance as I had a break in my wages. Reviewed on: 22nd July 2022

Very fast and efficient, extremely helpful service.

The finance was initially referred by the vehicle trader at which point First Response Finance took over. They called straight away, kept questions short, clear and concise whilst remaining extremely helpful. I was able to purchase my car with no trouble. Reviewed on: 22nd July 2022

Very helpful staff

Very happy with the one we picked Reviewed on: 22nd July 2022

Outstanding customer service

I have been a customer with First Response for over 6 years, and they have been nothing but supportive throughout my experiences with them, whether it be my change of finances throughout the pandemic or helping me seek out my next car. I highly recommend them often to friends and family Reviewed on: 22nd July 2022

Alternative products

Car Finance
from MotoNovo 4.79 from 1329 reviews
Car Finance
from Oodle Car Finance 1.97 from 38 reviews
Car finance
from Zopa 4.86 from 790 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub