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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant company

Received excellent service and I can't fault them at all Reviewed on: 22nd July 2022

Great Service

Very professional, they put customers first. Very straight forward and supportive. Reviewed on: 22nd July 2022

Very easy to talk to

It’s the 2nd time I have used them and would recommend them to everyone because everything is done for you to make it easier for you Reviewed on: 22nd July 2022

Fantastic company

I used first response finance for my car the care and support given is outstanding very smooth transaction great communications Reviewed on: 22nd July 2022

Great service an easy to set up

Great service my finance was approved with in 30mind of applying highly recommend Reviewed on: 22nd July 2022

Great service very helpful

They helped me when few others would it was great to have there trust and they were really helpful and fast Reviewed on: 22nd July 2022

Simply the best

Helpful and friendly had a brilliant time with them Reviewed on: 22nd July 2022

The company that responds well hence first response

Did all I required quickly and efficiently. Reviewed on: 22nd July 2022

Amazing helped me alot

They helped me with very bad credit got declined by other providers first response are not bothered about anything like that they talk to you and get to know your finances and make a decision absolutely amazing service from them from start to finish Reviewed on: 22nd July 2022

Fantastic

Very helpful and stress free , I would definitely recommend Reviewed on: 22nd July 2022

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