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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

The were very here when I needed a car.Their finance packages was reasonable and affordable,within reach of my financial circumstances.

I felt was valued as a customer every time I called or talked to one of their team members Reviewed on: 11th August 2022

Best company ever

I had difficulties to get finance first response finance accept me and helped me to get my favourite car since then I swap my car got better and better even when covid happened they support me to the top so I recommend this company really good people Reviewed on: 11th August 2022

Brilliant! Definitely recommend

Whole process from start to finish was seemless. 100% recommend. Reviewed on: 11th August 2022

Helped me on poor credit

Excellent and professional service. Recommend even if you have an poor credit rating. They gave me an opportunity and have been the best for me this term. Reviewed on: 11th August 2022

Helpful company

Very quick response helpful easy transaction Reviewed on: 11th August 2022

Professional.

Have financed three cars with First Response Finance, who are very helpful and great at problem solving. Friendly and approachable. Reviewed on: 11th August 2022

Very helpful nothing was to much trouble and very understanding to my needstrouble. And very und

I had poor credit yet they still took me on been with them now for over 7years and had 3 cars through them Reviewed on: 11th August 2022

Best company in the world so happy to have this team as my finance company!

So my vehicle was stolen and recovered first response was the first and last company I rang they helped me replace all damaged parts and my vehicle was back on the road the next week with no expense to myself I was amazed at how nice and how much they helped me 10/10 company there's really no one else like them! Reviewed on: 11th August 2022

Helpful

I’ve been with first Response for 2 years and they were very helpful when I was taking out my finance and very quick Reviewed on: 11th August 2022

Excellent experience.

After taking to frf I was over the moon with there services. All there to help staff excellent from start to finish. If you need finance try first response finance just a phone call away from getting a new car,van or motorbike. 100% . Reviewed on: 11th August 2022

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