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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

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4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

FRF

Amazing, great service. Quality customer service Reviewed on: 22nd July 2022

Excellent providers

I have found this finance company to be very reliable, my prossess was fast and communication was quickly responded too Reviewed on: 22nd July 2022

Best Car Finance

Helped me out so many times, sign up process is simple, website easy to use Reviewed on: 22nd July 2022

first class company

I have used this company three times and found them to be very helpful in everything to do with car finance. As long as I am able to drive and in of need finance then this is the company that I will turn to. Well done and keep up the good work Reviewed on: 22nd July 2022

A great find

This company believed in me when others wouldn't give me the light of day. Very fast and excellent customer service. So glad I found them. Reviewed on: 22nd July 2022

they listened

when everyone else said no the team from first response listened and said yes they 110 percent deserve this award Reviewed on: 22nd July 2022

A great company to deal with!

The guys made it so easy to sort out my finance, I'm dyslexic which makes it hard sometimes and they took that into account. They really cared about sorting it out properly. Can't recommend them enough! Reviewed on: 22nd July 2022

Great customer service and product

I have had 2 cars through this company and each time no problems, everything went smoothly and would highly recommend A ++++ Reviewed on: 22nd July 2022

Amazing people

Amazing professional service and willing to go above and beyond Reviewed on: 22nd July 2022

Fab

I’ve been with first response for just over a year and would highly recommend them to anyone. Reviewed on: 22nd July 2022

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