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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,996 reviews, last reviewed 22nd Jul 2026

2664% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

They went out of there way for me and the only company that give me a car

They are so easy to talk to they want above and beyond for me Reviewed on: 11th August 2022

Thanks for everything you do.

What a company first response are helped me now on my third car financed through theses guys they always go that extra mile to help. I certainly won’t use anyone else to finance my cars and I would certainly r recommend to anyone. Thanks first response I salute you!! Reviewed on: 11th August 2022

Helpful

First Response staff are very helpful, respectful and they'll try their hardest to get what the customer wants in order to finance their car. I will definitely recommend First Response to friends and family. They are also willing to help with payment plans, that way the customers can make their payment when it is suited to them, and it's very easy. The online features are great and easy to understand, I could also check all the payments that I have made and how much of my loan I have left to pay. Reviewed on: 11th August 2022

Great company

Very helpful and always exceeding my needs Reviewed on: 11th August 2022

Brilliant

No issues straight forward done within a few hours Reviewed on: 11th August 2022

Absolutely brilliant.

My credit isn't the best, but yet first response were still able to over me a great product and work we me. Team are super friendly and helpful. The process from start to finish was very easy, and the team helped me if there were any problems, not that there were any... Reviewed on: 11th August 2022

Szybka odpowiedz. Dobra firma

Potrzebowałem zmienić samochód i z tą firmą załatwiłem to szybko i bez problemów. Reviewed on: 11th August 2022

My experience

Very good customer service, they had my time to go through everything with me. Reviewed on: 11th August 2022

Excellent

Excellent company that genuinely care about there customers Reviewed on: 11th August 2022

Car

Could not fault them absolutely great company customer service Reviewed on: 11th August 2022

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