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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Fab

5
I’ve been with first response for just over a year and would highly recommend them to anyone. Reviewed on: 22nd July 2022

Excellent customer service and very helpful

5
Would definitely recommend excellent customer service free develivry and very helpful I would definitely return if I ever want a new car . Reviewed on: 22nd July 2022

Excellent customer service

5
First response go above and beyond to help you get what suits your needs. Reviewed on: 22nd July 2022

Brilliant

5
Very helpful, friendly and understanding to people's personal finance situations. Reviewed on: 22nd July 2022

Excellent customer service

5
First response finance are an excellent company to do business with first class experience very helpful staff with excellent experience in car finance I would highly recommend them Reviewed on: 22nd July 2022

Easy to understand

5
Never had any issues...very easy to understand and set up o line..would use again Reviewed on: 22nd July 2022

Superb service!!!

5
They got my mortgage organised in no time at all. Would definitely use again. Reviewed on: 22nd July 2022

Qualities

5
I have had to car finance agreements with first response, they have helped when times were hard due to covid and even with bad credit was able to take a loan with good APR. I have recommended them to 4 family members which have also taken out a car finance agreement. I would use again in future and recommended to more friends and family Reviewed on: 22nd July 2022

Made applying for a car and chosing one simple and hassle free

5
Great company and great customer service,quick and stress free Reviewed on: 22nd July 2022

Very helpful

5
I've used First Response for my car finance and for motorcycle finance and have been very impressed. I have also recommended them to my partner who is currently going through the process on a new scooter with them. Reviewed on: 22nd July 2022

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