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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7816)

Fab service

5
Excellent customer services and a pleasure to deal with Reviewed on: 25th July 2022

Very easy and quick

5
Been with first response for around 5 years now and have always been very helpful, quick and easy. Last time when my car had to go, I applied and everything was done online sending my documents and could see once it all had been approved. No waiting for phone calls or waiting or being put on hold for someone to answer. Will continue to use in the future. Reviewed on: 25th July 2022

Excellent service and easy to deal with

5
Excellent experience easy and efficient to deal with Reviewed on: 25th July 2022

An overall brilliant company

5
I have used first response twice now and both times have been extremely pleased with how they handle customer service and making sure it is right for you. An example; I had a car accident last year had a pay out paid the finance off my vehicle. Before they accepted me for another finance they made sure that it was safe for me to drive by asking for evidence from a gp (depending on the situation). Once I was all cleared to drive they made sure that before I took our finance it was affordable for me to do so. A brilliant company where the customer comes first!! Reviewed on: 25th July 2022

Quick and Easy

5
from making the enquiry to completing the entire process was trouble free and very quick....great value, and well explained Reviewed on: 25th July 2022

On the ball

5
Updates regularly, communication of any upcoming payments. Reviewed on: 25th July 2022

Been a customer with them for many years years

5
Not once have First Response Finance never let me down as a customer. They are always there to help. Been a few times where I have missed a payment and they are more than will to help with sorting the payment out. Any problems with the car they are always on the end of the phone. Anyone with bad credit I would recommend them to First Response Finance. And they do ther best for you to get you in the car that you want. Reviewed on: 25th July 2022

Amazing company

5
Very helpful and understanding of my disabilities. Great company Reviewed on: 25th July 2022

Amazing the way they help.

5
Fantastic experience and they always ready to help. I recommend to family and friends. Reviewed on: 25th July 2022

Excellent service

5
Friendly and quick service no hassle when going to pick up car everything sorted just drive away Reviewed on: 25th July 2022

Review First Response Finance: Car finance now

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