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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car finance

I have never had car finance before but first response finance were very good with explaining everything and informing you along the way very easy to talk to as well so I would definitely recommend them. Reviewed on: 11th August 2022

First class

Super easy to work with and very pleasant advisors Reviewed on: 11th August 2022

Excellent company used a few times

Excellent company very helpful team and very understanding I’ve used these for 3 cars now the last was a gift for my dad and never had any issues at all with them I’ve recommended to friends and family who have also joined this company will never use any other company again thank you all so much Reviewed on: 11th August 2022

Excellent company

Just an over all great company help people with not the best credit without any judgment fewat people very helpful Reviewed on: 11th August 2022

Quick, easy, finance

I am currently a few months into my second finance agreement with this company and couldn't be happier. The application process is so simple, and even if you have difficulty there is a wonderful team waiting to take you through the process. The in-life customer service is excellent too, I recently had to change my direct debit date and they were very helpful in sorting that out for me. The interest rates on their products is very competitive too, and I'm already considering using this company again at the end of this agreement, even though that is still 3 years away!! Very happy Reviewed on: 11th August 2022

I received a car loan very quickly and without any problems

I received a car loan very quickly and without any problems, the contact was very positive and I recommend it to everyone Reviewed on: 11th August 2022

Hands down great company

Very quick to let me know I was accepted and lovely to deal with. Reviewed on: 11th August 2022

Best ever finance company !!

Great company, used a few times. Always give best rates and have friendly knowledgeable staff. Easy and efficient to contact online,phone or text. Definitely best finance company wouldn’t go anywhere else. Thankyou first response finance. Reviewed on: 11th August 2022

Always helpful

Never disappoints me always goes that extra mile when they trying to get your finance in place Reviewed on: 11th August 2022

Amazing Service

Easy to understand professional advice, nice helpful staff and when I encountered an issue it was quick & seamless process. Reviewed on: 11th August 2022

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