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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Quick and great service

5
100% recommend to family and friends. Definitely use them again Reviewed on: 22nd July 2022

Excellent Service

5
Excellent Service Provided, Very Secure & Efficient Reviewed on: 22nd July 2022

Great Company to deal with.

5
They me to get the motorcycles of my dream. Reviewed on: 22nd July 2022

Fantastic service as usual from First Response

5
I’ve only ever been given fantastic service from this company. Friendly staff and a clear website makes their services even better. Reviewed on: 22nd July 2022

Fantastic company to deal with.

5
Think this is my 4th car loan with First Response Finance, so easy to deal with and great customer service. Reviewed on: 22nd July 2022

Helpful

5
Great team and very helpful, they make sure that the finance option works for you Reviewed on: 22nd July 2022

Best customer service

5
Customer service received was excellent, help and support needed given throughout my application. Fast response received Reviewed on: 22nd July 2022

Spot On!

5
Helpful,quick,thorough and altogether pleasant experience,a refreshing change for people to look at the bigger picture.. Altogether an A1 service. Reviewed on: 22nd July 2022

Can't be beaten

5
Always willing to listen, always more than helpful a truly great company for vehicle finance, can't be beaten. Reviewed on: 22nd July 2022

Exceptional service

5
When I first came to First Response I didn’t think I’d get credit, I did and the lady I spoke to was amazing and so helpful and I’m not paying over the odds either.I’ve never had any problems and I would 100% recommend First Response to anyone. No hidden cost etc etc, they tell you everything from the start. Great service, great company if you want a car on finance, make First Response your first call as it will be your last I guarantee you and you’ll have a car. Good Luck to all at First Reaponse Reviewed on: 22nd July 2022