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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,815 reviews, last reviewed 2nd Jul 2026
42600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026
Faith F's avatar
Faith F

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7815)

First class service

5
First response helped me from start to to secure the right deal on the car of my dreams. The personalised I received was like no other. I highly and wont go anywhere else now. First class service from First direct. Reviewed on: 24th July 2022
mspratt@hotmail.co.uk's avatar
[email protected]

Customer service

4
Very good and helpful. When I aas applying for a car finance the staff were so helpful and nice. Reviewed on: 24th July 2022
Saidou Kanteh's avatar
Saidou Kanteh

They have very polite members which made me decide onto getting finance with them

5
First finance response were the only one willing to finance a 10 year old car with over 120000 miles as it was the spec I wanted I am thankful Reviewed on: 24th July 2022
Thomas Okolie's avatar
Thomas Okolie

Great company

5
Great company never had a bad experince with them Reviewed on: 24th July 2022
Angela's avatar
Angela

Savior

5
First response helped me get my dream car when all other company refused to when I was wanting to buy when I only had a provisional license. Good customer service, highly recommended Reviewed on: 24th July 2022
Janea Johns's avatar
Janea Johns

Absolutely Amazing Finance Company!

5
I can not recommend this company high enough I would give ten stars if I could. They are professional but also down to earth. I had a few bad years in my credit history but when I explained about the issues I'd had they understood and gave me a chance. More than any other finance company would have done. I am so happy and I recommend them to anyone trying to get your credit back on track . Well done First Response Finance Reviewed on: 24th July 2022
Marianne McCrory's avatar
Marianne McCrory

Leap of faith!

5
I have a poor credit rating owing to financial issues following a relationship breakdown so, when my faithful old car finally gave up I was really concerned about obtaining car finance for a new one. Having been introduced to First Response by my car dealer, I was so impressed by the way in which they worked with the car dealer to assess my position and offer me a realistic affordable loan which enabled me to purchase my a beautiful, reliable low mileage cream mini. The process was so smooth, easy and speedy so I had no interruption to driving, which is a vital part of my work. I would highly recommend First Response to anyone. Reviewed on: 24th July 2022
Linda Lloyd's avatar
Linda Lloyd

The best

5
Fast and easy Everything was done by phone. Fast and easy process. Will see how my next 5 years with them will go. First experience - satisfaction! Reviewed on: 24th July 2022
Dumitru Boghian's avatar
Dumitru Boghian

Hassle free

5
Applied and confirmed the same day. Reviewed on: 24th July 2022
Tess Orr's avatar
Tess Orr

THE BEST

5
Helpful and understanding during good and especially in bad times. I was on reduced payments due to redundancy and covid on 2 /3 times they said ok.When working on minimum wages car needed major repair.Rang them about loan said yes money in bank next day.And when car was wrote off.worked with us quickly to get new family car.Infact got new car before hire was picked up.Excellent.And thank you again for help and service on my 3 agreements (cars) and 1(loan)) Reviewed on: 24th July 2022
Mark Donisthorpe's avatar
Mark Donisthorpe

Review First Response Finance: Car finance now

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