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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent

Very polite and helpful helped me get my car sorted in about 15 minutes and this is my second car from then Reviewed on: 28th July 2022

Happy driver

Despite an appalling credit history they financed a car for me. Reviewed on: 28th July 2022

Very easy to use and very friendly staff

Very easy to use and very friendly members of staff who made the whole process and experience quick and easy. Reviewed on: 28th July 2022

All round excellent service

Very clear and easy to understand with exceptional service,very dedicated staff Reviewed on: 28th July 2022

No issues polite do the job correctly

Been with you for the past 4 years yrs excellent service Reviewed on: 28th July 2022

Excellent service

Great brilliant friendly good service always very helpful Reviewed on: 28th July 2022

Good service

I got a phone call pick the car you like I did that telephoned them they paid for the car in ten minutes superservice filled all my details on my account easy theyreceivedit and they paid the dealer very fast Acc Reviewed on: 28th July 2022

Best finance

Easy, fast application. Always helpful staff. No problem at all during my finance. Already in second finance with this company. Reviewed on: 27th July 2022

Amazing Company

I just come out of a bankruptcy order and no one would touch me not even the 100% bad credit companies but I found this finances provider (First Response) and was amazed that I was accepted and giving the chances again and I have been with them for a year now and they helped me a lot to improve my credit file and now everyone wants to give me credit but am more careful this time lol Reviewed on: 27th July 2022

Friendly, understanding, helpful and with fair prices.

Each time I have spoken with an agent they have been very professional/helpful and they have explained everything so it was easy for me to understand. I couldn't have chosen a better finance company to help me find a car with repayments at a fair price. Reviewed on: 27th July 2022

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